Forum Discussion
Phone stopped making and receiving calls
Had sim for about a year so no probs usually, but today was told I was rung several times, checked and nothing, tested at home and its not making or receiving calls at all, texting, net all OK, on Android, any ideas, tried switching off, removing sim, checking settings etc
18 Replies
Same problem, smarty worked totally fine for over a year then stopped making or receiving phone calls
QinYang_1314494 You may have noticed that the other posts on this thread were a long time ago.
If calls stopped working, what steps did you take to find out why? Are you still with Smarty?
yes, i am still using smarty sim on my phone, it data works well, just no calls. i tried giffgaff and vodafone sim cards on my phone, both worked well in calling. i also tried my smarty sim on another phone, it also worked in calling. i checked the APN setting, and made sure it is what 3 network requires (it should be correct otherwise i wouldn't be able to use data). my sim card setting also indicates that smarty is the primary option for calls. so, i guess it's just that my phone doesn't support smarty sim in calling. i then cleared the cache of big apps on my phone and reinstalled the phone app. still not working. do i need to switch to another phone app? any suggestions? i really don't want to try the last resort of resetting my phone to its default setting.
Hey
MarkEmm_1879377 Can you try sim in another phone?
