You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Can anyone please confirm if WiFi calling on the Pixel 8a is supported? I've been happily using it on my 6a, and am looking to upgrade to the 8a. The handset compatibility page lists 6a, 7a, 8, and 8 pro as supported, but not the 8a. I'm just assumin...
My phone says I have a good signal from dongle, but it says I am connected of line
Please kindly renew my plan
I have very accurate measurement software on my phone and always monitor how much data I use but this time I haven't used much and smarty are telling me I have used nearly all of itI only got the 8 gig pack and have used just over a gig but they are ...
I used the link to setup my account but I don't think it has worked as when I setup my daughters account afterwards I noticed a banner along the top saying you have been referred by xxxxx which wasn't on mine.
Since the 1st of September I have not been able to access the internet! Hence, cant access any apps - whatsapp, youtube etc. Has something changed ? Im still getting notifications from Telegram and Youtube: However, I cannot connect to them or any ap...
I want to get in touch with customers service but don't know how to. Can someone please help direct me? I want to remove adult content blocker as my safe search if on whilst using Google and I can't seem to turn it off myself.Thanks in advance
For over a year now I have had great service from my Smarty "3" SIM.For the past week or so though, the service has plummeted. It is the same on PC, my Phone and my tablet so it definitely is the provider that is bad. So slow it never actually gets t...
I get my broadband and landline through BT. The perform some support functions via text but when I answer, I get the message "couldn't send your message, please try again" the number I am texting is 61988.I bought an add-on in case it was not covere...
So done everything I'm supposed to do waited over 5 days and still no sim card so what do I do next please ?
Help porting an exiting number (from a Smarty account) to a new Smarty account. Throws an error.
Hi all just got a ZTE ROUTER.With a smarty sim.How do I use it abroad my provider is Vodafone business contract on my phone.The smarty plan is unlimited.Cheers in advance Graeme
26/08/2024I have 49.91GB left of 50GB but can not access or search the internet via google with my phone and smarty account, but soon as i turn on my wifi access (to my router) all works fine (OK) is there a problem with smarty and access to the int...
It may be a coincidence, but since moving to smarty, my phone will no longer let me make contactless payments. I get the message:Your device doesn't meet security requirementsYou can't pay contactless with this device. It may be rooted or running unv...
i have a phone that uses 4G for data but not calls and texts, will data still work after the 3G switch off or are three going to block phones that dont support 4G calling
MY wife and I have entered our phone numbers and pac codes from our previous service provider and We have still haven't been able to get pass that Please re-check if your number is correct and try again when we know we inputed the correct data. Can s...
I’m trying to connect my Home Camera to PAYG Smarty mobile WiFi network, using Sony Xperia XA1 phone. The Camera App is asking for WiFi name and password. Doesn’t anyone know how to find these ? Many Thanks.
Plenty of posts telling me how to switch it off. Zero on how to set it up, find voicemail number etc. Smarty should send these numbers to new users.
Hi,My number has successfully been ported over to Smarty but my number in RCS messages is showing the original number before the port.I have tried turning off and back on RCS chat, restarting the phone, switching the phone off, removing the sim etc b...
Hi guys,I'm currently in France and would like to use my phone to stream TV in the evenings. Can I pay for a 7 day unlimited data add on first at a cost of £10. And then pay for a 3 day pass to use all of the data (not just the 12G fair usage) at a c...
