Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Anyone got a Samsung S6 that works on Smarty?Since 3 decided to turn off the 3g my phone is almost useless. I can get a signal when outside in the Mansfield area and when travelling down the M1 motorway to Nottingham. Inside at home I get no signal a...
Anyone else feel the international add ons get used up mega quickly??? On my 4th night in USA and have received a text to say I only have £3.26 left of a £15 add on!! I have been using WiFi wherever I can so no idea how the data has been used so so q...
We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
Arrived in Gran Canaria today. As usual Movistar is sticking to 3G only (but friend who has EE sim gets 5G with Movistar)Manually switched to Orange SP as from experience they give 4G to Smarty customers in Spain. Anyway to my surprise I’m getting a ...
My smarty email address is no longer in use and I have forgotten my password. No amount of sending the link to my new email address works please there's anybody know what I can do thank you
I have just arrived in Spain. I have made the changes to the Mobile Data Network but I only have 3G. No issues with calls & texts. Is there anything else I can do?
I set up a sim that had 15gb for £8 and used for 3 months i didn’t use any of the data so therefore i need money back, thanks
Trying to get a PAC code from you. But you won't allow the tex message to go through
Hoe do existing customers claim the current extra 20gb offer on the 40gb plan?
Recently... My ability to text or make calls is aweful . It's is not resolving and doesn't seem to be a temporary situation . What can I do because talking to a human seems to be impossible . There is no use being value for money if I cant make calls...
cannot use internet, make calls, 'emergency calls only' and 'not regitered on network'. samung s10 plus. can connect to internet via home router on wifi from phone. does not work inside or out, all the places it used to work, no network issues report...
phone says i am not registered - have had smarty plan for some months. Also in sim manager only data is active calls and text greyed out
I have a dual sim set up and unable to SMS despite phone showing connection to 4G and signal drops when trying to make a voice call. Both mobile data and primary set to ported number, SMARTY confirmed number transfer has been completed!Can anyone he...
Hi i ordered a replacement sim 10 days ago on 07/05/2024. It has not arrived. I cannot use the my sim has not arrived button as it is greyed out. Your live help tell me to use the request new sim link. Once i click the link it just automatically refr...
Hi all, can anyone enlighten me on the subject of pausing your plan and restarting your plan, if you pause your plan just after the start of that months plan start when you restart your plan does it start a new months plan with a new months payment o...
So I am 35 years old I use my sisters bank to pay my phone bill …it won’t let me unlock the adult content and has taken money every time but then doesn’t unlock the content please help …I have not got my own bank account or own no ID
I have joined Smarty and successfully ported my old number. But the phone shows calls, texts and iMessages coming from the SIM card’s original number.when I go to Settings > Phone > My number, I am able to change the number but when I click Save, it...
