Recent DiscussionsUsing a 4G smart Hub abroad Hi, can I use my 4Gsmart Hub with a Smarty SIM while I am on holiday in France? Mix & Match Group advice Hi if I create a mix & match group would we lose our data discount example as a promotion i am getting unlimited mins and text plus 80gb data instead of 40GB due to promotion and the other person has...“Server Unreachable” Phone Call Issue when calling 0800 number Hi. I'm trying to call an 0800 number and it is not connecting. The call disconnects after approx. 10 secs with the message Server Unreachable flashing up for a split second. I have a Remi 14C hand...Day 2 of no service from Smarty Despite Smarty having taken the fee for the provision of a mobile phone service, day two sees me with my account still paused. This means I can make or receive no phone calls, no texts to other than ...Formal complaint regarding SMARTY sent to them and others Dear Sir/Madam, Re: Formal Complaint Regarding Unjustified Account Suspension and Distress Caused I am writing to raise a formal complaint about the way my SMARTY mobile service was suspended on 1s...SMARTY acting irresponsibly I am disabled and elderly. I support an even older mother who lives six miles away. I am also a telephone befriender with a society which has elderly and disabled members. We all phone and text a lot...Smarty app My old phone number successfully ported to Smarty last week and everything is working fine. But when I go into the app the number from the Sim is still recorded and I get a message saying porting of...Phone no longer connects to Smarty Network The phone in question was able to use smarty yesterday (30/11/2025) but today it is unable to connect to the smarty network. I have checked the list of incompatible devices, it isn't there. (It's...Network faults Smarty have been fixing a fault in L3 5SA LIVERPOOL for the past 11 months, signal is terrible with either no service and dropped calls, in this area it’s not possible to use the Vodafone network yet...Activated group plan sim but put the wrong sim card in (bonus sim) Taken me 15 days to figure this out and now have only 15 days remaining on group plan monthly SIM. Can I re-set the date of activation/ payment period to today as its now started using data since I f...Solved
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Newest topicsUsing a 4G smart Hub abroadMix & Match Group advice“Server Unreachable” Phone Call Issue when calling 0800 numberDay 2 of no service from SmartyFormal complaint regarding SMARTY sent to them and othersSMARTY acting irresponsibly
