Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Bad line when I make a call

Hi, can anybody help? I have a Samsung A14 and when I make calls whoever I call complain that they are unable to hear me due to a bad connection. I seem to signal but I am at a loss to what the issue is? 

Travel

I have done everything that i have been asked to do and my phone still doesn’t work when I’m away I need help with this asap as I travel away again this week and would like it to work in Europe while I’m away 

Swapping a mobile sim with a data only sim

 Hi, don't know if there is anyone out there in the community who can help me.I have a SMARTY sim card which I use in my iPad, unfortunately I had ordered it before SMARTY offered data only deals and my iPad sim card deal is actually meant for a mobi...

Resolved! Indian Holiday

Hi guys, new member,first post.I'm off to India next week for a holiday.Hopefully to see a wild Tiger!I won't need to use my phone at all, except for WiFi in the hotels, so I'll use WhatsApp for messages and calls.What do I need to change please so I...

Mickyh7 by SMARTY Maverick
  • 1711 Views
  • 6 replies
  • 0 kudos

Resolved! Put sim in mobile router

I wondering if I could just take my sim out of my phone and pit in my mobile router, then just use that connected to my PC when out in the van?

How to keep my account open

I'm moving out of the UK, but I'd like to keep my UK number. What do I have to do to keep my Smarty account open? It sounds like I need to buy a monthly plan once every 220 days - is that it?Will Smarty ever terminate my account, e.g. if I'm not conn...

fwp by SMARTY Pioneer
  • 1909 Views
  • 6 replies
  • 0 kudos

Unable to receive SMS messages

I am in the process of moving from Portugal back to the UK. I transferred my UK number to Smarty in December returning to Portugal in January. So far no issues, I have been able to use my UK number without problems however when a Portuguese number se...

New User

I have just purchased this contract I have no SIM it says mobile network not available for mobile phone how to I order a SIM?

Resolved! Porting number whilst abroad

I'm currently with Smarty. I want to port my number to giffgaff whilst abroad.According to Smarty, this is not possible: https://help.smarty.co.uk/en/articles/7172608-can-i-switch-when-i-m-abroadAccording to giffgaff, it is: https://community.giffgaf...

fwp by SMARTY Pioneer
  • 662 Views
  • 1 replies
  • 0 kudos

Resolved! Plan is paused - no reason given

Hi, I’ve renewed my sim and it says on my account my plan is paused, didn’t have any issues taking the money out of my account  though. No reason given why it’s paused only to contact support team… any idea why? Thanks

Resolved! CHANGING DEVICES

I currently use my smarty sim in a TP Link device but the signal and speed isn’t very good.  I’m thinking of buying a different device and using my smarty sim in that one instead.  My question is can I just swap the sim over to a new device or is the...

Resolved! Iphone mini 12 sim card

Hello... hope someone can help... I might be being dim (very possible) but have just got a Iphone mini 12 and when it comes to putting my existing sim card in, the tray looks like it should take a sim card that is the same size (nano) but the part of...

SIM REG

I've Registered My SIM But It Still Hasn't Flipped Over To My New Phone Please Help As I Can't Find A Customer Support Number?