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Resolved! Miss three

I do miss one thing from three when l changed over the £1 coffee in neroes.  

Pwfcomp by SMARTY Maverick
  • 1431 Views
  • 5 replies
  • 0 kudos

Iphone keeps pulsing between 5 bars and 3G

We are in Gran Canaria with roaming on and my phone Iphone 15 stays at 4G.. My partners phone Iphone 14 keeps pulsing between 5 bars and then 3G.  with roaming on thus no internet access.  Not sure why?  Any help please

Going abroad

Hi, I’m new to SMARTY and I’m going to Paris in may and then Rome in June. I have a iPhone 12 and I pay for 16gb data plan every month. Do I need to do anything to use my phone abroad or can I just go as it is and it will work? Or do I need to buy an...

TommyH by SMARTY Pioneer
  • 659 Views
  • 1 replies
  • 0 kudos

Resolved! Remove payment option

Does any one know how to remove a payment option? My account lists several debit cards I have used for payment in the past, as well as the current one.  I want to remove these from the list (housekeeping) but I can't find how to do it. If I select on...

WiFi calling

My phone signal at home is very poor and I rely on WiFi for access to services. Can I make my phone switch to WiFi operation? Sometimes when I return home, my phone takes ages to swap to WiFi calling. I am using iPhone SE (current model).

Resolved! Sweep

How can we clean our communities 

Georgia08 by SMARTY Pioneer
  • 834 Views
  • 2 replies
  • 0 kudos

wifi is slow

My area is good for wifi but ever since they had a satellite down early last year and no matter who I switch too no matter where I go I get 1000s in my ping I'm a professional content creator and I need good speeds on my phone to avoid a land line co...

To give my phone number to my uncle

Hello! I want to give my number to my uncle. Currently I am in Kazakhstan. My uncle needs UK number for work. How can I change my  email address to his so that this number doesn’t belong to me any more and I don’t want to leave any personal info conn...

iPhone 15 nit connecting to network

Hi all,I wanted to ask whether anyone else here had a similar problem: when I travel outside of the UK, my iPhone 15 has trouble connecting to the network and getting the data to work. It’ll find a provider, but when I toggle the data on (roaming is ...

Web chat left open

Hi I am left with a web chat open & hence I cannot contact Smarty, there is no option to open a new chat? The agent I was talking to previously is now not responding & I have an urgent issue I need support on. Is there an email address for customer s...

Why is the network so slow?

This network is the slowest I have ever experienced. Why is it so slow but boasts 5G speeds?I have read a few posts which all mention the same problems.