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Forum Posts

Family group admin switch????

Hi all ... Please someone help me with this, trying to find an answer is driving me mad.I set up a family group for my daughter and son some time ago, and added my wife when her contract with another provider ended. As I pay the bill for all three, I...

No signal since the 14th Feb

I changed my data plan last month to unlimited as I need connection all the time like so many, experienced a day with zero connection  last week whilst trying to book travel to  visit sick mother.   Ended up looking at other SIM providers but the sig...

Resolved! Network

Hi, is smarty network down in Fraserburgh Scotland? AB439ST I haven’t had signal for days 

New SIM but no network

Hi ..got my replacement Sim ..activated but won't connect to network .  Tried everything but it isn't connecting ..thks

Lost, Stolen , Broken ????

I gave just ordered a replacement and someone on the forum  sent me this message is  this true ??If you change it, the new replacement should have the same profile as the existing one - bearing in mind that a replacement is usually for one that is lo...

No Hotspot

Ever since the outage on 2024-02-09, the “Personal Hotspot” setting disappeared in my iOS settings and when I go to “Mobile Service”>”Set Up Personal Hotspot”, it says “To enable personal hotspot on this account, contact Three”.Help please.

Brian by SMARTY Pioneer
  • 1553 Views
  • 3 replies
  • 1 kudos

Android App

App Constantly logged out every day, so will have to go back to my previous network.Smarty not mainstream yet.

Short code text replies - Impossible with Smarty!

Having recently moved from 3 Mobile to Smarty, I am now finding that i can't reply to short code text messages.  This morning, I had to reply "Y" to my bank to authorise a payment - I found out that Smarty does not allow this.  What a complete waste ...

Mobile network is unavailable

Tried reaching out to customer services  but no reply regarding me and my partner going onto Smarty but unfortunately her phone is saying Mobile network is unavailable after working good for three days. I've placed her SIM card in two different mobil...

Veng by SMARTY Maverick
  • 1108 Views
  • 2 replies
  • 0 kudos

Short codes!

Amazingly, Smarty have awarded me five badges for continuously complaining about the failures to provide access to short codes. I don’t mind not being able to vote on Strictly, but not being able to report to Transport Police, for mine and others saf...