Forum Discussion

HelenLea_278818's avatar
HelenLea_278818
SMARTY Pioneer
16-08-2024

Data

Hi all I have unlimited package on smarty,but I can't access my data? Why is this when it is unlimited? Please help?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    16-08-2024

    HelenLea_278818  I answered on your other post where you gave us no information really.

    Most of what I wrote still applies. If you have checked all those points, web chat with Smarty Support for them to check your account.

    (Also, I assume that you are not Roaming in EU and have used 12Gb of data already - or even roaming outside EU with no credit added to your a/c)