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E mail problem

AlanPle_1958252
SMARTY Pioneer
SMARTY Pioneer

Hi.  2people share same email & Smarty highlights this so cannot order new sim 

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@AlanPle_1958252 The only way you can do it is to start a group plan and make the second sim a 'nickname' sim (not a full account).

This is the recommended way for people who want to have two sims e.g. one for phone one for device

Take a look at  https://help.smarty.co.uk/en/articles/3417277-what-is-a-group-plan

 

View solution in original post

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@AlanPle_1958252 The only way you can do it is to start a group plan and make the second sim a 'nickname' sim (not a full account).

This is the recommended way for people who want to have two sims e.g. one for phone one for device

Take a look at  https://help.smarty.co.uk/en/articles/3417277-what-is-a-group-plan

 

Thankyou   It’s now all sorted