08-15-2024 09:03 PM
08-16-2024 09:08 AM
@JulieCha_854294 So, that's either because you have chosen the wrong plan or because a special offer price has not been applied.
Start by checking your account dashboard to see what plan you have. If you think the price is wrong, have a web chat with Smarty Support team so that they can put it right for you.