Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
HiI'm shortly going to Jordan for 10 days and would like to know how much, if, data allowance I have for calls and Internet usageThanks
Hi all,So I'm on the fence with this to be honest as I'm exited seeing better 4g and 5g coverage as well as the speeds increasing.However, if I have read the articles correctly then Vodafone now own 51% of the smarty company, they say no customer con...
I have always had no problems streaming with smarty. But recently, I'm having problems streaming with a lot of buffering. Phone works ok with broadband WiFi. In fact in the past smarty data has been more reliable than a friend's sky broadband. But no...
Hi there,My phone has stopped working, it can't dial out, when I call it from another phone it rings in my ear and goes to my voice mail but the actual phone doesn't ring. It has network connection because it can receive SMS's. There is nowhere on th...
My son still has data for this month but it’s not working away from the Wi-Fi
My wife and my phones (iPhone 14 pro and iPhone 15) no longer have wifi calling since the ios18 update. Is there a solution to this? My work iPhone on EE still has the wifi calling after the update. I have tried everything from restarting to resettin...
while trying to add a new sim to family account I have added my number to someone else's sim. How can I stop this? I have a new sim I want to add the number to? Thanks
Hi, I placed an order last Sunday 27th. I received an email on the 29th to say it should be here any day but have still not received it. Please can this be chased up as my new phone has arrived and I’m trading mine in so need to send back ASAP once I...
I got an email to say my add on data pass had expired and I was informed I would revert back to plan’s monthly data allowance. On the dashboard there is 2gb remaining of plan, but since the email about pass expiry, I no longer have any service? I hav...
i want to cancel my subscription as the internet is rubbish
I’m very unhappy. First SIM had not arrived after 11 working days so I ordered a replacement. It was dispatched in the 14th October. It’s now the 2nd November. No SIM. I cannot order another SIM on the system and I’m told to wait for the 2nd to arriv...
Why when I sent a friend referral SIM to my Girlfriend you didn't offer her the same offer I have ( unlimited data, calls and texts for £15) when she inserted her SIM the best you offered was (180gb data, unlimited calls and texts £15) But you offer ...
Hi all!So a few months ago I moved over to iD Mobile.I did this because I couldn't make/receive calls from SMARTY after they switched off their 3G network and didn't support my phone on their 4G/VoLTE network and iD Mobile did (according to both of t...
Hi, Recently moved to Smarty from Voda and very happy.I am interested in whether 4g calling is currently available or is planned for the future?If it is available now i wonder if their is a webpage on the smarty website that lists compatible phones? ...
Opinion time. I’m really happy with SMARTY, having been with them for a few months now. Prior to that I was a life long Vodafone customer. People even comment on how clear the call quality is on SMARTY so I am staying put. But my question to you all...
I want to pause my Smarty plan renewals for a while. I will start up again within six months, but I will probably want to do so on a different plan. I did something similar before and although it worked I seem to remember there was a wrinkle with the...
Can anyone tell me if there is a GPS SIM card available on here? Either one off payment or PAYG? Want one for a tracker on vehicle thanks
When using WiFi in my house (virgin) my WiFi is incredibly slow compared to other family users. I’m the only family member with a smarty sim? Previously using an I phone 11 pro and now using a new I phone 16 pro and still very slow to the point I’...
Put SIM card in phone phone works no iPhone messages and my number in phone settings is the new sim number not my old number
Hi. I set up a new iphone with the new sim and got the ok on an old number transfer. My friends see temp number not my old number that I transferred. Is it settings?
