Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Hello I need some help and adviceI was told that I was running out of data (4GB) 822MB left, so I bought another 10 GB extraToday I receive a notification that my 4GB has nearly run out ... there seems to be no reference to the 10GB that I bought on...
I got a replacement SIM come through after losing my original. I went onto the app where it prompted me to activate.I pressed the activate button and it stayed on the ' it's activating' screen for about 5 mins without doing anything...I have restart...
@@No service
I've just activated a sim (that a purchased a few months ago) with 100gb for £12. I've just seen an offer of 125 gb for the first 12 months, can I get the offer on the sim I've just activated, or do I need to cancel this sim, then order and buy anoth...
Hi, I have just bought yesterday an Honor magic 5 pro.When I try and use my smarty SIM it connects for about 20 seconds then loses signal and says emergency calls only.A reboot and going in and out of aeroplane mode is exactly the same, connects for ...
Hi. I've just signed up for the smarty unlimited data/calls/text 1 month plan. I've received an email and text saying it's activated and my phone says I'm on the smarty network and I have a full signal but I have no mobile data to access the intern...
I have a large add on I bought last month but now my month has run out I still have 7gb left but don’t know to access it?
hi I’m trying to disable adult lock on my phone I’ve added my card and have been charged 3 times but it saying error on the app. Money has gone out of account, adult lock is still enabled. also why is the app showing I’ve used nearly 12.3GB of data w...
Still no progress from Smarty as to removing the premium rate restriction on text messages. This affects so many people, so I can't understand why Smarty is dragging their heels. They keep promising that its coming soon. When?
I have activated my SIM but it does seem to work in my dongle to allow me access to internet on my laptop while onsite?
I don’t have any internet ?
It's possible and adds value. Any thoughts
So, using Smarty’s check coverage from the app and being told on a 5G signal that 5G is unavailable……
I've turned on a notification of data used while lock screen is on, but I want to turn it off... (Android). I can't find where to turn it off! Anyone know?
My number was supposed to be ported on the 11th November. My old SIM was shut off on that date, so I lost access to my number. The SIM has still not been ported.I've lost access to my eBay, Paypal and home broadband accounts and probably others.Custo...
Hi,Bit of a random problem here. son joined Smarty in October from Three. I ported my number across and didn’t really have any problems. I’ve been SMS’ing my wife yesterday as her signal jibbed and we noticed that my messages were coming out of a ran...
Anyone else having issues with getting consistent speeds?I live in Wakefield, West Yorkshire WF2 (about 0.9mile away from a mast). I am lucky in that I can get 5G inside my home. It is usually around 100-200Mbps, so pretty decent. Tonight, I’m g...
