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Forum Posts

Data Add-on not working

‎Hi , My daughter used all of her data this month so I purchased an UK unlimited data add-on  pass for 7 daysIt is active but she is not able to use any mobile data.It has been been over 2 days since the add-on was activated but no dataHas anyone els...

Resolved! Data warning

Hi I have 120 gbs,but when I am using  my data it says e:g warning 2 of 5gbs used,why 5 when I have 120 ? thank you.

Using smarty unlimited card in a Netgear mifi abroad

I have a smarty unlimited data SIM card in my Netgear M1 router. It tells me that I need to turn on international roaming. I am currently in France. Please can somebody advise (in really simple terms) what I need to do. Is it a case that I need to pu...

Very poor indoor signal at home

hi everybody, overall my experience with SMARTY is quite good especially with the 5G. However, I am facing very weak or non-existent indoor signal. I have unlimited data which I intend to use at home as well, but it is so useless that I can’t even do...

Number Changed

recently had one of the team change my number on the system but its not showing a change in my device.....any thoughts?

No Service

I lost signal last night and have been unable to phone anybody. Data still works. I am in Telford area

Salutare tuturor

Mă poate ajuta cineva va rog frumos aș dori să-mi redeschid contul închis vreau sa revin înapoi la cont ce trebuie sa fac sal deschid 

Re-open closed account/add SIM to an existing group

Hi,I am the group owner for SIMs for my wife and 2 children but I ported my number away from Smarty 12 months ago.  I can still access the group and manage their payments, but I'd now like to add a data SIM for me.I understand that I can't re-open my...

scammed

Hi my what's app has been scammed and hijacked I been told I have to put a block on my SIM card)??? Dose this mean I will loose my phone number