Phone call in excess of 60 minutes
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โ29-03-2024
20:34 PM
- last edited on
โ21-11-2024
13:20 PM
by
JodieC
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โ13-11-2024 16:01 PM
Hi there's a 2 hour call limit after that it will cut off and you have to ring back there is no charge for call to UK mobiles and landlines all plans come with unlimited calls and texts
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โ30-03-2024 23:17 PM
@AdrianSMARTY I think @DavidLo_1915639 is asking, if a call lasts longer than 60 mins will there be a charge for the extra time of the call i.e. a call is 70mins long will he be charged for the 'extra' 10 mins, or is there no time limit for calls made ๐ค
This is something certain call providers (mobile and landline) specify with phone plans that numbers must be redialled when a call reaches 60mins otherwise an extra charge will be applied.
I have looked at this myself and never found a definite answer!
I don't think the question has anything to do with the 'type' of number that is called.
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โ31-03-2024 10:30 AM
Hi there
Thanks for responding.
Unlimited calls, means unlimited with SMARTY, so no you will not be charged for calls made to numbers included within your plan. Even if they go over 60 minutes in length.
Have a great weekend, -Adrian.
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โ30-03-2024 11:20 AM
Hi David,
Thanks for the question.
Unlimited calls, means unlimited for sure, just remember to check that the number is covered within your included minutes. Otherwise there may be charges;
https://help.smarty.co.uk/en/articles/952508-are-all-calls-free-with-smarty-plans
Have a great day! -Adrian.

