10-03-2024 11:38 AM
Hi I’m in Jersey, the channel island, I can’t use my Smarty network/sim? How do I ensure I can use it?
10-03-2024 12:03 PM
@JohnLed_1369507 Please see the Price Guide p19 & p20 : https://cdn.smarty.co.uk/files/SMARTY-Price-Guide.pdf?_gl=1*ptv4ir*_ga*MjA5ODc3MzU1My4xNzI2MTM1Njc3*...
You will see that The Channel Islands do not count as EU for Roaming purposes. The only way that you can roam is to buy an add on for your account and pay for all usage.