I've just switched to Smarty and have the app. I want to change password but when I click on the emailed link it just takes me to the dashboard page of the app. I can't see anywhere that would continue the process.
Any ideas/Resolution would be gratefully received. Many thanks for reading
@Richard_3461137 I do not use the app normally as my experience with it has not been great.
I log in at smarty.co.uk via a web browser without problems on any device. The phone will try to direct you to the app, but usually you can refuse that.
Yes, so far I think the app isn't too great. I'll try logging in to the website from another device and then at least I won't be pushed back to the app. Thanks for your help 🙂
Hi, thanks for your reply. I did try logging out of the app and going onto the website but I was still taken back to the app. Maybe I could try going on to the website from another device, do you think that may work? Thanks
@Richard_3461137 I do not use the app normally as my experience with it has not been great.
I log in at smarty.co.uk via a web browser without problems on any device. The phone will try to direct you to the app, but usually you can refuse that.
