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DavidBa_1842118
SMARTY Maverick
Joined 01-10-2024
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Re: Rejoining Smarty -- no sim sent
This is now resolved. I eventually got someone one the Smarty Support Team and I used my family and friends sim. My number should be switched over tomorrow. It seems I may have had a fat finger with my date of birth so it needed to be verified. Unsure if that was the hold up. Was told also rejoiners cannot use the same account but I am using the same one. PAC number wasn't getting accepted when I tried to raise another account so definitely needed a human support person. Pity they hide behind chat bots.3.6KViews0likes0CommentsRe: Rejoining Smarty -- no sim sent
No it means the sim hasnt been created. If it had been posted I would have the option to Activate not a message that no number has been allocated. I tried to create another account but it wont accept my PAC code as obviously it is already in the system. So unless someone fixes things I would have to wait a month to get a new PAC3.6KViews0likes1CommentRejoining Smarty -- no sim sent
I rejoined Smarty over the weekend but I am still waiting for a number to be allocated so my SIM has not been posted to me yet. My wife joined at the same time and has already received her SIM. I am wondering if there is some system problem at Smarty that means rejoiners fail to get a new SIM if they use the same email address. Has anyone else had this experience?Solved3.7KViews0likes13Comments