10-02-2024 07:00 AM
I've had data roaming on while in Europe and used 8GB out of my 12GB allowed. Now I'm in UK, I've turned off roaming. Do I have for 4GB left for the month or up to my full allowance - usually 32GB. Thank you
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10-05-2024 06:45 AM
Thanks. So my understanding is 12GB is just for abroad, the remaining data can be used before and AFTER my trip within that month - correct?
10-02-2024 08:34 AM
You have your full remaining allowance available in the UK. So for example, if you were on a 40GB plan and had used 8GB abroad, plus another 2GB in the UK before you were abroad, you'd now have 30GB left to use in the UK.
By the way, no need to turn roaming off when you're back in the UK - Smarty know you're not roaming when you're here.
10-05-2024 06:45 AM
Thanks. So my understanding is 12GB is just for abroad, the remaining data can be used before and AFTER my trip within that month - correct?
10-05-2024 09:32 AM
That's correct.