BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hello,I currently have a smarty account and added my daughter within my group, I would also like to add my son who currently has a phone no. and handset, the current SIM is Vodafone. I would like to add him to the group with a smarty SIM but would l...
I’m finding it hard to change my plan I do not want a data only plan no more I would like unlimited everything calls text data is this possible
Using smarty sim in mobile modem touring France have changed APN to mob.asm.net still no service
Getting only one bar at best,not as promised,should I leave or wait for better signal.
I have a Samsung S20 plus 5G which generally works fine except if I enter an area with 5g coverage. I then get a strong 5g signal but find there is no internet connection. If I stop my phone using 5g (I.e. set to LTE/3G/2G auto connect) or in a non-5...
I moved from Vodafone to smarty Last week and I'm seriously regretting it now as I also moved my phone over over to smarty as well,Vodafone signal was good 3-4 bar of 4g,but signal from smarty is non existence,I regularly get no signal what so ever a...
Hello I’m using a smart sim in my WiFi box router in uk but wanted to ask can the same sim be used when I go to turkey for three weeks Or do I need a new Turkish sim when I arrive to insert I to box Or Can same smarty sim still work cheers dave
I was the owner of a group of 3 accounts. However I closed my account with Smarty as I got a company phone. Ideally I'd like to make one of the other two accounts the new group owner. I've read that I must disband the group, but I don't know how to d...
Should be getting 70mbps with 4G. Getting 2.77mbps Smarty
Hi. I am moving from o2 to smarty and want to make sure all my apps, photos, messages etc transfer across. Does it happen automatically as I think my data backs up to iCloud
My wife wants to join Smarty which i have recommended to her for the great service that already have as a customer. We have her pac number. how do wee proceed to no only for Smarty to have her as a customer but also get the £10 voucher each?
Internet in roaming for a period of up to 10 days
I'm a new customer, I've been checking at different locations throughout the day my net speeds. Amazing 5G speeds: home indoors = 260'ish mbps and in the office at work = 800+ mbps and finally in the car out and about (Manchester) = easily 200 mbps....
Hi,I have had an email to confirm transfer of my old number was successful. The dashboard shows my old number however I cannot currently make or receive calls or texts.The port only happened at 4pm UK time today. Is there normally a delay from the em...
Is there discount for multi sim?
Why is it taking so long to transfer my number? This is totally unacceptable, over 24 hours so far. I have another phone that I was going to move to Smarty but if this is the service they've got no chance of getting any further custom.
New user here...... how do I know if my voicemail is active or not?
We're off abroad for 10 days and I only need my phone for connecting to Wifi (unless we have an emergency) so I'm thinking the best way to avoid unexpected charges is to turn the SIM off in my phone's settings. Is there a problem with doing this as ...
