Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
Hi guys. Unfortunately I have to say, that my first experience with Smarty isn't positive. I activated my sim card 16/11 and since then my account is active and I'm being charged. However I wait 4 days already for my old number transferring. 4 days w...
Hi all, I've got a smarty Internet data only sim (£9 per month)I've installed it in unlocked mobile phone and want to use it for chromebook to connect to the Internet. Previously I was using my personal mobile but I wanted a dedicated alternate leavi...
When I am logged in and go to look at the Usage history summary I can only see months up to last January (2023) (see below), the last 9 months (up Sep/Oct 2023) are missing! I can see the details by clicking on 'View all by month' but really I want t...
Mast repairs ongoing. Is this normal ? The network shouldn't be down for this long. Literally first day activation, same on day 2!
got no signal paid lot of money just won't my money back if not going to work for me can't get any signal anywhere it scam
Hi, I'm having difficulties paying because PayPal payments do not seem to work, I always get the same issue, "a problem has occurred during payment" o something like that. I never get this issue with another retailers, the issue is with Smarty as I c...
I’m writing about persistent problems with my data speeds on a Smarty Unlimited data plan. I use my 5G mobile to tether at home. This works very well and download speeds can be as high as 500 MBps in my home, which is near to a 5G mast. However, aft...
Hi Guys Just wondering why is happening that I have a full 4g signal, but I've no Internet connection. Its really annoying as I using delivery apps, and many time I struggle to accept orders, as no Internet connection...Any suggestions, or it's happe...
Hi can you send me my PAC code
I transfered my phone number to smarty but my texts are showing the smarty phone number I was given
Hi there, I've got sent a Black Friday deal recently from Smarty recently which gets me more data if I reactivate. I wanted to ask if I will be sent a new sim because I don't have my old Smarty sim anymore.Thank you.
Hi all,Is there a way to report texts like the one below?There's no number in the contact info, just a nameI forwarded it to the spam number, but it needs a mobile number or sender ID, none of which are present in the original text.I seem to be getti...
Hi I'm trying to make a donation to a charity by SMS and it keeps failing with Error 38. Can anyone help sort this error issue?
I notice that the Nokia G22 is on the supported list for WiFi calling but not the G21. If anyone is using a Nokia G21 could you confirm WiFi calling is supportedMy current Nokia 3.4 is not on the list and that works ok. Thanks.
Hello, how can I enter a competition by text? When I try to text the 5 digit competition text line and the data required the text will not send, any advice welcome. Thanks
I am in a group with my son and my wife is currently in the process of moving from Sky mobile to Smarty and is taking advantage of the black friday 32gb for £8 deal. I understand she will not receive the 10% group discount whilst on the double data d...
My current plan is 30gb (double data)- £10.The plan ends on the 11th of December. So I setup another plan to start after my current one ends,which is 40gb for £10.The day after, I received an email telling me that I can keep my old plan.(the double d...
Anybody solve this problem.My OTP code is not coming through. Checked all the usual things, blocked list,signal,sim removal etc.The bank says the usual thing, all working our end must be your mobile provider.Just to add all my other banking apps have...
I regret moving to Smarty - their customer service is unresponsive and no telephone number to call just an chat which doesn’t help
