BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Now we all know that Smarty Mobile is a value for money mobile phone service.Maybe that’s its downfall ? Whilst many others and myself are very happy with the high quality of service we receive, on this forum we seem to be experiencing an influx of p...
In theory I could pause my plan but I'd rather avoid that.
As in the FAQ from @YulianK :https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918
As in the FAQ from @YulianK https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919
Using WhatsApp in Europe
Hi, I'm new to SMARTY and a techno-idiot. I'm using a data only sim in my huawei mifi which I had with previous plan with Three. I have got it running in the UK, no problem so that's great but I now need it to work abroad in the EU. All the info seem...
Smarty, I don't think so.All lies from the chat/messaging service, coverage and network checker is not updated so does not tell you there is no signal or a fault when there is and staff will NOT report the fault they just give lots is excuses. No ide...
In January this year I moved from Vodafone to Smarty porting my number across . From day 1 I noticed I couldn’t recieve calls from Vodafone numbers for example my wife, or my business partner. I raised this issue with smarty . It’s not 3 months on- n...
Hello everyoneI hope you can help. It seems a very obvious problem but I can't get around it.A week ago smarty informed us to make a simple change (if necessary) in order to remain roaming in the EU. It turns out I didn't need to make the change. My ...
I'm a new customer, I transferred from EE and activated my SIM 2 days ago. I'm currently in the transfer period of bringing over my new number due to complete tomorrow 15/04/24. It was working fine last night but as of today my phone is unusable - I...
For last week have been unable either to get online at all or when I do can barely load a page. At best on speed test is 1 perhaps 2 megabytes but usual is says there are net work problems when i do an online speed test. Have removed chip and repla...
Changing plansHi I keep seeing adverts for amazing deals like £8 for 50gb,But when I try to change my plan they are not offered as an option
Sorry if my previous post is already up, but I couldn't see it, or a reply anywhere.I am on 40gb for £10, but keep seeing 50gb for £8 offer- but I cannot access it, anyone able to help please?I see similar questions were answered by 'talk to the supp...
I recently ordered a sim for my data router, It was working OK until I upgraded the firmware on my Zyxel NR7101, I had to remove the sim to carry out this operation, the router updated to the latest firmware OK.but once i re-inserted the SIM it would...
purchased a data add on today , it works as a wifi hotspot to connect tv ,pc etc but i can not access any think through my phone , ie: internet ,whats app saying no internet connection ?
