Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I paid 17 pounds for extra data in the UK and I wanted to pay in EU, can this money be sent out of plan?
Yesterday I paid by mistake. I wanted to pay extra for extra internet data in the EU, and I paid for data that I already have unlimited in the UK. Will it be possible to transfer this money to an account outside the plan, or will it be lost
Yesterday I paid by mistake. I wanted to pay extra for extra internet data in the EU, and I paid for data that I already have unlimited in the UK. Will it be possible to transfer this money to an account outside the plan, or will it be lost
Hi there, I joined Smarty a while ago and I kept my current number but since I've been getting a lot of cold/scam/spam callers, I now wish I have a brand new number. Will Smarty provide me with a new phone number or do I need to get a brand new SIM w...
I haven't had any network access since this morning and it's causing me a nightmare at work. I don't understand what the issue might be. Please can you advise?
Hi I went live today but have no service
I added a 2GB add-on for someone in my group plan and although it shows on their Dashboard, data is still not working on their phone.Does it take some time before the data add-on is activated?I received email confirmation that the add-on had been act...
Over the past couple of weeks, I’ve suddenly started getting lots of spam calls from London, Manchester & Bolton area codes. I’ve never had spam calls on my mobile number before. The number changes every time. Is there anything I can do to stop these...
So we live in Perranporth in sight of the mobile mast.There's usually a slight dip in 4G bandwidth during the tourist season but nothing significant.Since about April though the SMARTY 4G bandwidth has become progressively worse and is reaching the p...
I just received my SIM for 40GB Unlimited Calls/Texts. I am only using a Motorola G84 but, with my previous Vodafone SIM I was getting average 35mbs. The best I can get with this Smarty SIM installed is 10MB download and, that even seems fast compar...
When I make a call to the company office I work for they cannot hear me and I cannot hear them, if they ring me we can hear eachother no problem. I'm using a Google pixel 6. It only happens when I make a call to this number.
I have verified with my card before, I go onto sites again to buy some rifle accessories to find blocked again.... WHY
When travelling to Basel Switzerland I recommend you use Sunrise as your network provider.They provide a very good 5G Sevice.
I have no Internet access via mobile network in Europe but can make international calls. I have set up the APN as recommended by smarty but still have no luck.Any ideas?
Hey, I'm a relatively new SMARTY customer and yesterday my daughter (who the account is for) had a really aggressive call from a lady saying that her number had been used to call her from HMRC (as a scam call). She told me she had reported the number...
Hello!I found that I couldn't use the Internet normally when I was outside yesterday. Could you please find out the reason and help me solve it? Thank you!Xiang Gao
Hi Already have a sim and number and paid for my unlimited data and app is saying awaiting telephone number to be activated. Please advise
