BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi, I joined smarty a long time ago and transferred from O2 with a PAC number. My phone has been working fine. today when I went onto my dashboard it was asking me to re enter my number and add a pac code to transfer my number to smarty. I am a litt...
I'm in Spain, can access data ok but phonecalls are not allowed, not to local numbers, to UK numbers or UK mobiles. I thought I could use my plan here like in the UK ?
I have an activated sim from smarty. How do i port my current number over. Baring in mind it was already activated to test network first. So cant restart the process online without entering other detailsThanks
Hi everyone!I can't seem to download video on Smarty. I can stream 4k video to my TV and download other content with no problems, it'd just that video podcasts never download on any device. Does anyone know how this can be solved?Thanks in advance!
Hi. I lost my sim card. I want to Replacement My card
Just transferred to Smarty, How can I change how many rings go to voicemail , it seems to be lot of rings before voicemail picks up
How do I do it?
Why my FaceTime won’t active
I really like Smarty except for one problem that re-occurs. I don't keep my phone on all the time and, if someone sends me a text message when it's off, I sometimes don't get it. I contacted Smarty about this issue when I first became aware of it l...
We are on holiday in america this year and I am looking in to the best options we have for using our phones while over there in order to avoid running up a huge roaming bill. Is it best to use the SMARTY out of plan add on, or just get another sim t...
I'm using a couple of Smarty SIMs one in my phone and one in a Huawai WiFi hotspot.When I connect to the internet from my computer tethered to either it works absolutely fine for general browsing, but really poorly for certain logged in services (eg ...
Put sum in wnt working help
After 2 years with Smarty I've sadly decided it's time to move on. For the last 2 years since I've joined service status for my area has stated that the local mast is suffering from heavy usage, this has now got to the stage data isn't flowing at all...
Hi, just purchased a mifi device from amazon and it recommended a smarty sim. The sim is activated, and the mifi is showing the sim as being present, I just don’t have any data? Any ideas on what I’m doing wrong?
Why have I been charged twice
To transfer your number, the help states text PAC + Date of Birth to 65072. But as far as I can tell from other articles, Smarty doesn't allow short code texting. So how are you supposed to do it?
I am going to have a 5G router for the 5G smarty sim.does anyone know what frequency band Smarty using? by other website suggesting Smarty presumably using the 3.4GHz and 3.6-4GHz bands but no offical confirmed.Thanks,Tim
Is it possible to keep the same number for a replacement sim with Smarty mobile ?.
