Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
It seems that if you want to delete your account you MUST activate a service which cannot be used."How do I delete my account?If you have completed a payment and ordered a SIM, you’ll need to activate it first. Then, follow these steps to leave SMART...
I arrived in Tenerife today. My phone is connected to the local network (YOIGO). Although I'm getting my data allowance, messages, etc, I am not able to make any calls either back to the UK or local. I keep getting the message that "calls are not pos...
Trying to bring over 3 numbers from EE to Smarty. Wish I had never started. Owner SIM and Group SIM both show awaiting number and no way to add another SIM to the group. No way to cancel the whole thing and go somewhere else? What a disaster ...
When I'm out and about in West Yorkshire - the mobile phone signal keeps dropping in and out all the time.I can't make calls or send texts (Emergency calls only) I'm seriously thinking about going back to Tesco (O2) mobile - at least it worked !! My ...
I want use two SIM cards from one account from one number. Is it possible? If yes, so how much is it different in price. I have unlimited for 17£. Thx
Every time I open the app I get the annoying notification asking me to alter my notification settings to receive "exciting things". Can I stop this popping up every time or am I stuck with it.
How do I cancel the monthly sim?
Just joined Smarty and my number was changed over yesterday but on text it’s still coming up with the original sim number and when I have checked on my phone info it has that same number as my number but everything else is coming through on my chosen...
Hi I’m new here. I just changed my iPhone APN network settings to mob.asm.net, so my phone can work abroad. Is it ok to leave this APN setting permanently, whether in the UK or abroad? Any help would be greatly appreciated.
Hi, I activated my SIM and the site said the transfer of my number would take place tomorrow, then I got a message (a few mins later) saying the transfer is done. But when I load my sim into my phone and call someone, its using the smarty number. Als...
My roaming in Canada didn’t work and now the credit I topped up my balance with isn’t showing in my account. Has this happened to anyone? Or does anyone know how I can get this refunded?
I am trying to setup my access point for using SMARTY in Europe on my Android phone. There is a SMARTY Internet access point already there when I go through under Mobile Networks. Do I need to setup a new 3 one as setting appear the same as the ones ...
Well, I've waited 10 days and sim not arrived. So disappointed and really wondering whether Smarty is for me.
I am a new customer to Smarty, I have signed up for the 50g for £8 plan. The SIM card has been delivered but I want to activate it on 1st July 2024. This offer expires 30th June 2024, as I have already signed up and paid will I be able to still get t...
How do I get my smarty sim to work in Europe I can't get it to work since I left the UK. I'm on holiday in france need help urgently
