Doesn't work new connection

Hello again! I did that you said everything  switch on plan and turned off the telephone  all the same nothing. What's happened? Thank you

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Unable to send sms

My phone is only working when im connected to the wifi, its been like this for 2days now

Still don't have connection

Hello, My number +447871713182. I new customer. It show me that everything activate. Why I can't use Internet and can't to call.Thank you

texting television competions.

does the add ons cover this kind of usage.

No service

First sim showed no sim in phone. Tried everything.Smarty sent another, which shows, no service. Really stressed. Can anyone help please?

All calls to me are now showing as "unknown"

I'd been wondering why I was missing calls from my family despite having their number set to override the DND on my phone. I've realised that suddenly all calls are coming through to my phone without the caller ID. I have tried 3 family members on 3 ...

cannot call or receive calls from other smarty customers

I cannot make and receive calls to other smarty phones. This is the second time I post. the first post  was deleted because I was not registered on the community. Congrats smarty for informing me I needed a second account for it!!

Sim card

Hi I've got a smarty sim I use for data on my dongle which works great. I also had another sim than I want to use as my business phone I've tried to activate it and can and when I put the sim into the phone it isn't working I have printed business ca...

Transferring from another supplier

Pixel 8a WiFi calling compatibility

Can anyone please confirm if WiFi calling on the Pixel 8a is supported? I've been happily using it on my 6a, and am looking to upgrade to the 8a. The handset compatibility page lists 6a, 7a, 8, and 8 pro as supported, but not the 8a. I'm just assumin...

Dongle

My phone says I have a good signal from dongle, but it says I am connected of line

Renew my plan

Please kindly renew my plan

Smarty are stealing money by speeding up the rate at which you use the data

I have very accurate measurement software on my phone and always monitor how much data I use but this time I haven't used much and smarty are telling me I have used nearly all of itI only got the 8 gig pack and have used just over a gig but they are ...

Refer a friend

I used the link to setup my account but I don't think it has worked as when I setup my daughters account afterwards I noticed a banner along the top saying you have been referred by xxxxx which wasn't on mine.

Internet access

Since the 1st of September I have not been able to access the internet! Hence, cant access any apps - whatsapp, youtube etc. Has something changed ? Im still getting notifications from Telegram and Youtube: However, I cannot connect to them or any ap...

Contact customer service

I want to get in touch with customers service but don't know how to. Can someone please help direct me? I want to remove adult content blocker as my safe search if on whilst using Google and I can't seem to turn it off myself.Thanks in advance 

What is happening with 3

For over a year now I have had great service from my Smarty "3" SIM.For the past week or so though, the service has plummeted. It is the same on PC, my Phone and my tablet so it definitely is the provider that is bad. So slow it never actually gets t...