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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 14675 Views
  • 482 replies
  • 4 kudos

Sim for iPad

Hello!Can I use my smarty unlimited data sim in my iPad? And if so can I use it in EU on that tariff? And if so would it still be unlimited? Thanks! 

SachaL by SMARTY Pioneer
  • 586 Views
  • 5 replies
  • 0 kudos

Horrondeous phone newtork service at my house indoors

I am having serious issue in both receiving and making calls from my home. I need to go out and make the phone calls. The calls are all ok outside or even inside my office, but at home the service is just horrondeous. My phone is 5G compatiable and a...

Didn't receive emergency alert

I thought this was fixed? Partner has received 2 alerts in the last 13 hours (Vodafone) and I've received none (smarty).All settings turned on.Smarty?

2 sims

I have 2 current data packs but can't find the second one they are both active 

Samsung A34 5G wifi calling

Just joined Smarty with my Samsung A34 5G dual sim.Wifi calling works with both sims simultaneously and 5G on both simultaneously, one is on EE and the other is Smarty.There does seem to be an issue with Smarty going onto wifi calling, it seems to pr...

Stan by SMARTY Pioneer
  • 3210 Views
  • 11 replies
  • 0 kudos

Resolved! Replacement SIM

Iam trying to order a replacement SIM for my son. He is in my Group Plan. When I go to order one it will only allow me to order a SIM for myself [group owner] I see no way of ordering for someone in my plan. Could someone help me please?

MrSweeper by SMARTY Maverick
  • 2504 Views
  • 6 replies
  • 0 kudos

!! Please help, I can't make or receive calls !!

Hi good afternoon, I have transferred my number over to you but I can't make or receive calls. The data works & I can send & receive text but I cannot make or receive calls at all. Can you please help as I need to be reachable at all time for family ...

voice calls do not work anymore

Hi,I have a LG G7, I have changed my number to Smarty in October. It was working fine, I was making voice calls and receiving calls, but now calls do not work. I have done the network setting and APN as suggested here.everything else works normally, ...

PAC failures!

Hi! I've been with smarty for 10 mnths now and it appears my PAC has failed! Had this number for 15 yr across quite a few networks! Am i screwed? Will i loose this number? Smarty cant answer! Can anyone out there help? John.

Not good with Tech

Hello All I am a Newbie with SmartyI have a question when using my phone with gmail.I have been sent an email by Smarty which is welcoming me and showing me what is available with them, at the bottom is a log in button which I press and takes me to t...

Big_John by SMARTY Pioneer
  • 390 Views
  • 3 replies
  • 0 kudos

No internet message when tryin to pay for parking

I have just moved my contract and number from Vodafone to Smarty and everything is working including the Internet EXCEPT when I try and use a parking App (Ringgo, Paybyphone etc). Mobile data and roaming are on. The settings are as per Smarty's instr...