Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I've recently joined Smarty. Previously my wife could listen to her 3 mobile voice messages from my EE phone by dialing 07*****123 & entering her 3 mobile number & pin but now on my Smarty phone when she dials 07******123 she immediately gets my voic...
I have a new Smarty sim to replace my Three sim. The Three sim is still in its notice period, so I can do easy comparisons for the next couple of weeks.All seems OK with Smarty so far, except for 1 thing which is driving me NUTS.I update the pages on...
I'm trying to enter a pac code on the smarty app, but the message please check number and try again appears. I've been in contact with my existing provider, but they say it's not a problem with the pac code they issued. Unable to find a customer serv...
I'm sorry to ask you, because I already have a physical card in my hand and have completed the payment. I don't understand why I need to send a physical card again. Because tomorrow night is New Year's Eve and I urgently need the Internet. Can you di...
I got a text saying my number had ported successfully, however it is still saying my number is my old number and I’ve tried restarting, turning iMessage off and on, adding my number to settings but it’s still not working. my ported number can receive...
I got two new numbers from this company. Unfortunately, my numbers have not changed since December 25th.
Have to say I'm not very-impressed with SMARTY support so-far.Since I joined SMARTY a couple of weeks ago, I've been having issues with very-low data-speeds in my local area, and constant issues in sending and receiving phone-calls (to other mobiles ...
Recently I have been unable to make/received phone calls. Saying this not all mobiles phones. Been with Smarty many years so not a second hand phone problem. Could it be the sim card. Would I be able to request another sim card, but keep the same num...
One of my SIM cards is in use in the CCTV. A few days ago it stopped working so I purchased a £10 top-up. However, this hasn't made any difference.The plan renews tomorrow but I found it frustrating not being able to use the CCTV.Am I doing something...
I have just acquired a Honor X6b and I cannot place or receive any calls. The signal goes from 4g to H as soon as I try to call. I can get and send messages so why is the call function not working? Any ideas please?
How can I get extra data. I’ve just paid extra money. But says won’t add till 17th Jan
I have been a SMARTY customer for a few years now. In the past month I have experienced very low Data speeds to the point that when streaming Netflix, Disney etc there is constant buffering to the point it's unwatchable. Up until recently I've experi...
I just received an email saying that the merger between Three and Vodafone has been approved by the Competition and Markets Authority.Vodafone are a very expensive operator.Will this mean the end of the great value packages that Smarty offer?I hope n...
Amazing, swithing to a more expensive package, promising everything and no speed limit. But, again, no phone calls
I have recently returned from Turkey, I set up my iPhone as advised on smarty site, I had no phone signal, could not make or receive any calls at all. Is this normal? What is the problem with this when out of Europe.thanks
Does anyone find their phone signal dropping in and out constantly
Can anybody help me? I haven’t heard back from SMARTY. My insurance company requires a Proof of Usage PDF. Any help would be greatly appreciated.
Hi. I've just signed up for the smarty unlimited data/calls/text 1 month plan. I've received an email and text saying it's activated and my phone says I'm on the smarty network and I have a full signal but I have no mobile data to access the intern...
@Links to members I changed to Smarty. My Number ported over. However, when I send a text it still.shows the temporary number. When I go into my phone I. Settings it shows my temporary number. I use an android Samsung fold 4. Any advice appreciated...
