You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Hi. I have two Smarty plans, one of which has just expired. I've been trying to move the expired plan's phone number to my existing Smarty plan and have tried everything I can think of, but to no avail. When I enter my PAC code and phone number, I'...
Got new sim today minutes and data sim. Thought I ordered a data only sim. Cctv says unsupported sim. What can I do as don't want 2 sim plans
Hi. I've been unable to send texts, makes calls for the last hour or so now. Is the SMARTY network currently down?
hi i am in RG31 area. i have no internet. i had unlimited data. i have used 100gb. suddenly to it stopped working. i added an add on fir 1 gb to try...but still no internet.is there a problem in the area. i checked the status and there was no probl...
I wanted to disable 2G calling, because it's insecure and I don't want my device to roam onto 2G while I'm abroad.However the "Allow 2G" option (Android, Pixel 6) is switched on and disabled from being changed, per carrier settings. I was wondering w...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hi my kid Awais on my phone and ordered a sim accidentally how can I cancel my order I have been trying to cancel for sooo long
NN18 8AG area, 3 network state maintainace work with slow traffic in this area but Smarty say no problem. I have 5g with 2 bars but service drops out along with glitches in connection. Network connections deleted & re-inputed but problem still pers...
HI I tried to call 0330678522 but keep getting a message saying youve not been given access to this service.Can this be chnged as it my insurance company I need to speak toRegardsdean
I have an iPhone 11 and have a voicemail message but when I press on the recording symbol bottom right if my screen, it takes me to “call network provider”. When I do this I’m told I have no messages ! Obviously the voicemail has gone somewhere bu...
I previously had a plan which as I hadn’t renewed since last September had been deactivated and my account closed.I have recently been invited to rejoin and offered to re-purchase a plan.I am interested in doing so but wonder if the reactivated plan ...
HiHad auto renew setup but recently changed to a free upgrade. Two other smarty users said same happened to them.Said remain on same deal, got to bank verification and to go to bank app, login and approve which I tried three time mes. Then bank app s...
I have only been a Smarty user for about six or so months. I do like the service they offer and would like to continue using them..The problem for me is that the 3 (Three) Network is very unreliable during daylight hours.Every day from about 07:30 th...
Hi all.I have ported my mobile number from three mobile to smarty a couple of days ago.It seemed to work find and i can receive phone calls, but I've realised that I'm not receiving any text messages that are sent. I have realised when trying to lo...
Hello Im new my mobile number was transferred from 02 to smarty a couple of days ago.It seemed to work find and i can receive phone calls, but I've realised that I'm not receiving any text messages that are sent. I upgraded to google messages I have...
When I purchased my Smarty SIM card with it's unique telephone number, I noticed the WiFi calling symbol at the top bar on my phone screen. Great, because that's the service I was attracted by. However, after porting my existing mobile number, I noti...
HiIs anyone using their SIM to provide network coverage whilst on move ..via a CR202 inhand router? If so, did you have a change APN details?Thanks
Hi there My SMARTY plan has been on auto-renewal since I opened my account and has renewed every month accordingly, for well over a year. Today it failed to renew. I have tried twice to renew it manually this morning and each time I get an on-screen ...
