Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Very slow 5G 130kbps turn wifi off phone on 4G 250mbps. Sim card is in tplink router at our caravan. Can't watch anything through tv waste of time
My sim card arrived and it had already been opened and I am concerned it may have been cloned or tampered with, I have not activated yet, what should I do?
Hello. SIM card No.: is not active yet! It has been 12 hours since activation! How to solve this problem?
We’re travelling in our motorhome which has Smarty WiFi around Europe for 30 days and have a 15gb plan. Can we buy add on data before or whilst we are travelling as we don’t think the current data will be enough as it drops to 12GB when in the EU
Could someone tell me the correct. Settings to setting up a data only SIM with a 4G router
Are there certain plans currently subscribed users cannot switch to? I see a slightly cheaper plan with less data ( I don’t need all of what I have ) being advertised on Reddit and I’d like to switch to it but cannot work out how to.
If I leave before 14 days, do I get my money back
I want to leave smarty need PAC code
I ordered my replacement SIM on 01/04/25 and I still have no received my replacement SIM card. I’ve tried telling the app that it has been longer than 5 business days but it won’t let me select that option. I don’t know what to do
Can anyone tell me why as a new member I’m suddenly not able to send msgs in a group chat that was able to before.
My son is currently in Austria and his data add in is not working. It is showing on his dashboard as completely unused and we’ve changed the settings for his android phone according to smarty’s instructions and video. Is there a way it is meant to be...
Hi I’ve been sending a txt too 65075 with my Dob but just keep getting a reply that says We received a switching request for this number which didn't pass our authentication checks. Please check the request and try again or log in to your account a...
I want to ask about when my old number will be transferred to my new Smarty SIM. I see lots of references to the Chat option, but I can't get it to initiate. It just brings up pre-written answers. So does anyone know how I get it to work? Or is there...
I already made a post about this but it seems to have been deleted or something (I can see I've made 1 post but cannot get to it).Does anyone have a line issue with call centres? Whenever I call a company number my line breaks up for them (I can hear...
Hi - i successfully ported my number to Smarty today. Outgoing calls show my number correctly, but incoming calls go to Voicemail at the callers end.
I have been trying to add new sims to a group plan for the last 10 days . I have had no help from customer services chat despite several conversations. Originally I added 3 sims to my account (owner) but every time I get through the payment verificat...
I have WiFi for our motorhome. I inserted the sum I had registered but it's snapped. Bought another sim but how do I change the sim number on my account? Any help would be
Hi I have been with Smarty for quite a while and every time my plan renews my data is always slow, It is making me really frustrated and I am considering to cancel my plan next month unless they can fix this issue, wouldn’t recommend using Smarty to ...
