BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
If you have an ongoing special offer could someone confirm when getting access to the 'rest of your plan's data' once you have used the standard 12GB allowance for EU roaming? Does this mean you can unlock the whole of the special offer data or just ...
Smarty has been ok apart from the odd day when I couldn't get online, fast forward and since a few weeks ago getting online at home is like 1990s dial up internet if it even decides to load, I am having to drive to a local industrial estate and sit u...
I am currently in Peru.I can make call but for some reason I can't receive any calls.Can anyone explain to me why? This is costing me a lot of money and inconvenience!Thank you in advance!
Hi my new sim hasn’t arrived yet which was dispatched on Thursday
I am unable to input new card numbers on you site
Answer found in another thread If I run out of data this month and buy an add on, and if there is still some of the add on left when my new month's allowance starts, will that unused added data sit on my account until I next run out or does it get u...
I wish to advise you of change of bank detailsunable to log in cannot reset password
SMARTY will not accept my PAC No. even though I have rechecked with previous provider. As I've only 48 hours to complete this transfer. SMARTY seems to make things difficult by not having a Helpline Phone No. and/or their On-line Service asks questio...
SMARTY will not accept my PAC No. even though I have rechecked with previous provider. As I've only 48 hours to complete this transfer. SMARTY seems to make things difficult by not having a Helpline Phone No. and/or their On-line Service asks questio...
How can i get a pac code for a broken moble phone
I think the 12gb limit for EU roaming is unfair, if you’ve paid for 40gb (as I have) you should be able to use it freely
I keep getting a "sorry you're not given access to this service" message when I try to call some numbers (one being a District Council nr ). I wanted to report a problem in the park where I was and was unable to do so since the access was refused. ...
I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ...
I’ve had smarty sim for several years as a hot spot for internet ( not for calls ) for when we’re on holiday at a caravan park,coverage says excellent but I can’t get internet coverage on my osprey EE hot spot device (smarty sim ) . 4G is on but no c...
I have my new phone and SIM for a month so long enough for the number to transfer. I received confirmation my number had transferred and thought everything was sorted.Yesterday I friend text me to my old number which I received but when I sent a repl...
