Recent DiscussionsAdult content blocked on mobile data... ... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifi...SolvedUNABLE TO MAKE CALLS OR ACCESS THE INTERNET I am now entering the third week without the ability to make calls or access the internet. Each time I contact support via web chat, I receive the same generic response: “Sorry for the inconvenience,...Not been given access to this service. Hi, I just got a phone for my wife and we are both on Marty plans. However she can call me on her phone but mine says ' Not been given access to this service ', Has anyone any idea what I need to d...why is it impossible to return to a chat I can't get the so-called green chat icon needed to chat instead of the useless messaging chat which only has strict algorithm controlled topics/questions. I was having a chat but was advised to shut...Help please I'm travelling to EU Hi. Sorry if this is the wrong place I would like some help please. I am travelling through France and Belgium on the Eurostar to spend a few days in the Netherlands from Saturday 27th. My last phone...SolvedEveryone Unlimited has landed! Big news everyone… We’ve just launched a brand-new way to make the most of SMARTY Groups: Everyone Unlimited. Have family, mates, or a house-share crew who burn through loads of data? This...Add-on credit to account balance Does anyone know how to convert one of my group’s outstanding add-on credit to their account balance? There does not appear to be the options available that are described in the FAQ and other chats....landline My house has a poor quality connection. Lots of people say they can hardly hear me on my mobile, whereas others have no problem. I do not have a landline, and would like to install one to get a bett...I pick up a replacement Sim in the store and I need to activate it and keep my current number I pick up a replacement Sim in the store and I need to activate it and keep my current number Phone asking for SIM PIN Hi, My daughters phone broke so we replaced it. When we put the SMARTY SIM in the new phone it is asking for a SIM PIN. I never set a SIM PIN and my daughter swears she never set a SIM PIN. We tried...
Top Content[Announcement] BIG NEWS: You can now text shortcodes! 🎉Contact numberSolved[Network Issue] Service Update - Resolved[Network Issues] Service Update - ResolvedSolved[Network Issue] Service Update - ResolvedSolvedData only SIM apn settings for mobile routerSolvedLogin my smarty accountSolvedHow do you turn off voice mailSolvedEnough is enough - eSIM *now*UK government emergency alertSolved
Newest topicsUNABLE TO MAKE CALLS OR ACCESS THE INTERNETNot been given access to this service.Help please I'm travelling to EUSolvedAdd-on credit to account balancelandlineI pick up a replacement Sim in the store and I need to activate it and keep my current number