Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
If you love being part of our community, then how would you feel about testing our products and services that we’re preparing to launch in 2025? Sound interesting? Thought so! As a community member, we truly value your opinion. So, we would li...
Hi Guys so I move my sim from my Daily Android phone to my iPad.Unfortunately when someone calls me my phone rings not my tablet.It's as though the tablet is not a Cellular one but it is.Can't see a tab for calling as no keypad on show.
One for SMARTY.Upgraded my voice plans to ones for more data allowance but the change appears to have not happend according to my dashboard.Supposed to have changed to the new ones when my plans auto renewed.Advisement on please?
Do data add ons work in EU if you run out of data ?
My old number ended in 81 has gone got a new SIM and number and a new phone , same email ad
I have been with Smarty for ages and generally very impressed. But now I have a problem I am less impressed. An error has been made on my billing which they don’t agree so I am trying to explain and the Chat agent has stopped responding to me. Any...
Hi all,I'm currently on the £8 plan with a previous black friday deal which upgrades it to 32gb of data. Twice now in as many months I have selected change plan so for the same £8 I get upgraded to 50gb of data. Both times I have received text messag...
Temporary Number IssueAlong with other people I cannot get rid of the temporary number issued during the change over from O2. This has become quite an issue with some of my contacts. I can receive their messages but they can't receive mine. They say ...
Hi, I changed to the 32gb for £5 promotion. I received an email from SMARTY stating it would change when my tariff renewed. I’ve checked my account through the app but it still shows my current tariff 15gb for £7.Can’t email SMARTY as I dont have an ...
My smarty mobile lasted for only 28days for the febuary month 1st feb-1st March.i think this unfair as we only get 28days in Feb for the same price . It Should not be like that.
My son and I both have a 6GB plan. A few days ago we upgraded to the Smarty promotion of 12GB for the price of 6GB. We received confirmation from Smarty that both had been set up. However my son has received notification from Smarty that payment h...
Hi, I have changed a new plan based on the offer on my Smarty page which is 32GB for £7, but strangely I got 15GB for the same price. Do please i need your help to change today because it is supposed to start on the 8th March 25. I appreciate that ...
Moved from O2 last week because of escalating costs. PAC Code from O2 instant. Activated Smarty SIM Thursday and applied PAC to port my number to SMARTY. Didn't port next business day as stated. Finally ported this lunchtime. Despite my area bei...
I want to put my Smarty Android plan into my iPad but it seems the Sim is maybe locked.Going away so maps are clearer on ipad
EVERY ONE using SMARTY be warned they are asking for your DATE OF BIRTH when they don't have it on file anyway, how are they going to verify this information.
I have just purchase unlimited data, however the internet is totally unusable as its around 0.48mbs. So impossible to use, the signal is 4g and the strength is good. So why is it so slow. To be honest I just lime a refund and the product has been mi...
Need a sim pin
