Are there certain plans currently subscribed users cannot switch to? I see a slightly cheaper plan with less data ( I don’t need all of what I have ) being advertised on Reddit and I’d like to switch to it but cannot work out how to.
Here’s an idea, alternate the times/days that they do the work so different people are inconvenienced at different times. IF they are indeed carrying out work, again at the weekend, it’s extremely unfair for those who need services at the weekend.
Yet another weekend with no reception. Inside or outside the house. I don’t live in a remote area and should be able to expect to make calls and send text messages at the weekend. Completely unacceptable. https://ibb.co/fGvFSfP9
That’s fair enough regarding the plan, thanks. Yes, I’ve done a check and there is apparently work happening in my area again - which makes this the third weekend in a row I’ve had no reception.
Just as an update; The representative was kinda helpful this morning (approx 830am) and eventually said she would change my plan to the one requested. I’m not entirely sure it’s been done properly as my app now says it will change to a plan (8gb for...