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Not receiving calls

I joined SMARYY a couple of months ago but cannot receive calls and it goes straight to voicemail. Anyone able to help please?

3G Switch off: forced upgrade to a 'new' device

I have a brand new (less than 3 months old) mainstream phone from a leading manufacturer, which is ‘future proof’ in the short to medium term. This new Moto, only released December 2021, has 2100, 1800 and 800MHz capability, is provisioned for WiFi C...

not given access to a service

I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ...

Resolved! Strong Mobile Router

I have a Smarty SIM in my mobile router in my static caravan. Signal is good (4 bars) but drops now and then for a split second. My devices lose the connection and then don't have the Strong wifi available. I have to turn the router off & on again an...

IP blacklisted!!

HI Smarty community .  I am getting the message below when logging on to  certain Forums .  Is there anything I can Do ?   Many Thanks.Your IP 92.40.214.221 has been blocked because it is blacklisted. For details please see //check.spamhaus.org/liste...

JRA2871 by SMARTY Pioneer
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  • 1 replies
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Not receiving texts

Hi,I have moved to Smarty a week ago. Everything has been smooth other than I am not receiving texts from my son's number. It is the only number that this is happening for. Any ideas?Thanks

Redmi 8 Note Pro VoLTE support

I've got an unlocked Redmi 8 Note Pro which I'm in no hurry to replace.  I'm unable to activate VoLTE or WiFi Calling on Smarty, and I'm aware that I'll be unable to make calls once the 3G network is switched off.Are there plans to widen the range of...

COVERAGE IN Cefn-coed-y-cymmer

Hi, I hoping someone may have some  answers  seeing interesting  fluctuating signal and performance in this area at off-peak times signal bars do seem to go up at evening times  more than likely off-peak capacity but when in the day this signal seems...

Payment!!

I purchased daughters SIM card in April and I didn’t save bank details and auto renew isn’t on as I was to top it up as and when needed.  When I look at my payments online it says “you currently have no payment methods set up” yet every single 20th o...

eSIM lack of support on SMARTY

I know this topic has been raised numerous times on the Community thread, but I wanted to raise this again on the vague hope that SMARTY see this, and reconsider the stance of eSIM provision.I have been with SMARTY for quite some time and it works we...

Michael_T by SMARTY Teamster
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  • 4 replies
  • 3 kudos

SMS not being received by one number only

Hi, hoping someone can work out what's going on. I am on Smarty my wife is on Lyca. Until recently we had no problems sending SMSs to each other. A few weeks ago we realised that my wife does not receive any text messages from me. I receive hers OK b...

Mifi Device and data sim to be used in France

Hello. I am looking for suggestions for a Mifi device which is compatible with a sim data package (from Smarty) which is to be used in France on a Campsite. Does anyone use the above setup? What make / model Mifi do you use with the Smarty sim and wi...

Coverage

Does anyone know of any reason why my coverage is getting progressively worse? I'm in the HU16 area. Also does SMARTY have a phone help line?

coverage

Hi i'm just wondering why my network coverage in my area HU16 is getting worse?I've been with the three network for over 10 years and its never been so bad. wondering if i need to look at alternative providers?