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Voicemail issue

Hello,People who call me cannot leave me a voice message; they hear "Impossible to connect your call. Please try later". It's like my voicemail is off (the support tell me it is on). Still, I think I set up it right.Given that this has been going on ...

Resolved! Rejoining mega deal offer invitation email

I was sent the above invitation which I took up via the email and now I’m here and my numbers ported today I see on my dashboard the required 16gb plan doesn’t have the 50gb as offered can someone look into this please?

Data roaming Portugal

I was recently in Lisbon and data roaming would not worki I was in Portugal in June and it mostly worked ok. Settings all changed earlier in year and correct. I am due back in Portugal end of the week and want to ensure my data roaming works. any ide...

Two numbers?

I changed to SMARTY a few months ago and it seems my temporary phone number has stayed with me, as well as my proper number! People in my address book are trying to get through to me on my proper number and can't, or they text me on my proper number ...

Lynney by SMARTY Rookie
  • 286 Views
  • 2 replies
  • 0 kudos

Slow data speeds just about everywhere

If smarty honestly expect people to believe this network is fully backed by the three network in relation to mast coverage then I think they will be in for the business for the short term imo.Do me a favour when you turn off the 3g, why not just swit...

about bill

Could you send the smart sim card 6 months payment details by email?Mahamuda Begum447988604913maduriparvez@hotmail.com 

Data add on nd UK unlimited data pass

My wifi at home is currently down and having to run everything from my phone data. I currentlly have a Data add on and a 3 day unlimited data pass. My device seem to be using the data from the add on rather than data pass. Does anyone know how I can ...

Ger by SMARTY Pioneer
  • 403 Views
  • 2 replies
  • 0 kudos

US Travel

Travelling to the US in a few weeks. Will only need data. Do Smarty have an option for this, or do I need to use a travel eSIM?

Morning

I'm on the £20 unlimited  but used dater goes across the full bar.  686  will my dater carry on or will it stop till the payment is due again 

Auto-Renewal Failure

Hi there My SMARTY plan has been on auto-renewal since I opened my account and has renewed every month accordingly, for well over a year. Today it failed to renew. I have tried twice to renew it manually this morning and each time I get an on-screen ...

Wilma by SMARTY Maverick
  • 6881 Views
  • 13 replies
  • 2 kudos

Resolved! [Network Issue] Service Update

We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.

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YulianK by SMARTY Community Manager
  • 21779 Views
  • 96 replies
  • 6 kudos