Hi there
My SMARTY plan has been on auto-renewal since I opened my account and has renewed every month accordingly, for well over a year.
Today it failed to renew.
I have tried twice to renew it manually this morning and each time I get an on-screen ...
Hi @Chalkychap, yes I was using a SMARTY plan in Feb 2022 and last year it auto-renewed okay on the 2nd or 3rd of March without a problem.However, that's not to say a more recent software release couldn't have introduced a 'bug' such as this, which h...
Thank you @MSF and @Chalkychap for your replies & suggestions.The phone was still working the entire time - I think I read somewhere (in FAQs?) there is a 12-hour grace period...Payment was attempted using a stored payment card via my account, on a l...
