Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I have tried everything smarty have suggested concerning WiFi calling. I have a Samsung A55 5g handset and I live in a rural area so I NEED wifi calling, and I THOUGHT I had it. When making or receiving calls, 'sorry I can't hear you' is something I ...
I'm getting a couple of bars of signal strength in my house. My phone is compatible with Wifi calling and is enabled in settings, and it's wifi is switched on. The wifi itself is also switched on, with a good internet signal and my phone is well with...
My sim has not been delivered but I have got an email saying it has been activated. Is this normal or has it been delivered to someone else?
A few minutes ago I signed up for a Smarty SIM-only plan, quoting a PAC number to transfer my existing number from Vodafone. I now want to do the same thing for my wife's phone and end up with a Smarty group of two. However, it's not obvious how I do...
My phone says that I've used up all my data but my smarty account says I've used 10 of 40gb...help!
need to cancel my contract as i havve lost my phone
Hi I did not sign up for auto renewal, yet you auto renewed my plan anyway. I was not planning to use the sim this month and now Ive gone and wasted 9 pounds. If you did go and auto renew my plan without specifying when I got the sim, the least I wo...
After being with Smarty for many years, I saw a great opportunity to take advantage of setting up a family group and added my two lads. I have closed my account now and cannot manage my two lads accounts. I need help as I want to upgrade their accoun...
Hi. I am travelling and aware of the 12gb data cap, which when exceeded I can pay for a 3 day add on. I am travelling for a long time, so is there another way just to buy another 12gb extension. Also, how do I know how much data I have used. I have j...
Does Smarty support call forwarding, and what are the costs?
Hi company calling yourself SMARTY.How many time have to explaining you about how long have to waiting to sorted out problem whit my plan,I lost 3 days of it all ready till today???
I'm currently in Romania I have followed the steps suggested on the smarty website (going to mobile data network and changing the mobile data /MMS APN to mob.asm.net. Roaming is switched ON. I've restarted the phone a dew times. I still o have intern...
I am getting desperate. I switched from Vodafone to Smarty about 8 weeks ago and ported my number using the PAC code Vodafone gave me. Since then I have been able to receive some calls but not others. However the most important factors are the follow...
Verification codes from banks when shopping have not come through. Why?
Hello,I am currently in Portugal and my data is not working. I only get “E”.I have changed my APN to mob.asm.net. I have tried every single local network. I have my roaming active and data set to 4G. And I have enough data on my plan. Still nothing.A...
Hi can anyone help please I have a broadband only sim had it about 12 months but my Internet has started dropping completely several times a day I have to turn it of and wait then restart router I have tried to contact smarty by pressing white square...
Hi, I'm with id mobile and my wife is with smarty, sometimes when I call her phone it doesn't ring? Or register that ivd phoned? I don't have problems with any other phone, what could be the problem? Thanks mark
My daughter's account is still showing on the dashboard on my group account, but as closed which is correct as she left when she got a new phone with data package. I now want to reinstate her to the group, but do I 'Add an existing Smarty account' or...
