BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi,I’ve been asked by my new GP for a copy of my last bill from my telephone service provider. I can’t see any reference to this in the Smarty app or in the FAQs. Have I missed something?
I have paid for an add on but think I did the wrong one I want to text my friend in America. I paid £5.00 but texts still not going through
OK, not sure if this is possible, I have a good data sim in my phone, I wanted to put this in my camper router, works fine, but obviously I miss phone calls and texts, is there a way to forward those to let's say a basic sim plan number, can't just u...
The call cuts after 2 hours with everyone only on normal call. Any solutions?
Hello,Ringing mobile to mobile is fine, no issues.However, when I ring official business etc. such as The doctors, companies such as Virgin Media, I am guessing anyone that uses a business line other than a mobile, the conversation cuts out/delayed a...
I've hit my first snag with SMARTY, having jumped over from Three last week everything has gone through smoothly and working mostly as expected, with a few issues getting an equally as good signal in a few locations (but to be expected).However I'd n...
Was just wondering about the Amazon vocher I was supposed to get for signing up.
Hi. I am looking to upgrade my ageing motorola moto g range phone and have settled on purchasing the Moto G54 5G.Is anyone currently using this phone on Smarty in UK and can confirm that VoLTE calling (4g calling) actually works with this device? I'v...
The adult content filter has a habit of blocking non adult content sites as well as adult content. I would like to disable it but cannot due to what happens every time I try. Please see attached image. Why is it an unprocessable entity? What's going ...
How can you use your phone in South America with Smarty
Hi I have just been away to the eu (France) with my new unit with a new activated SIM card switched it on to use for my tv and nothing happened just said no internet what bid I do wrong.
I’d like to enter for a prize . How can I if Smarty won’t let me?
Hi. I'm trying to send an SMS to 61998 (BT's tech support) but it won't send. I have paid for an "out of plan add-on" thinking that would help but no. Any ideas why this is happening?
I have checked network but it says perfect with no issues. I live in Chelmsford Essex and work near Stansted 2 totally different areas . Both have almost no internet although my signal shows four five bars with 4G. This has been going on for almost a...
We recently switched to a Smarty SIM in our dongle which we currently use for home internet (long story as to why). The connection seems pretty good during the day and evening for working, streaming etc, but in the morning we find that the internet c...
I am a new customer today. I have signed up for unlimited data £20 per month. I see others are being asked to pay £15 per month for same. Smarty did not tell me. I am a sucker.I do not want to pay £20. I want to pay £15. I am regretting joining Smart...
Hi I changed to smarty a few days ago. I transferred my old number over which when looking into settings I saw, but today I've since seen it's smartys number they gave me? Also I've had problems connecting to my internet last 2 days so I'm not sure i...
