Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Sending email to yahoo address is always undeliverable
My wife is getting texts from you saying texts to 7007 not part of plan. Can you tell me who 7007 is, and is it a charity. Thanks Lawrence
The lock screen on my mobile shows Lebara as the network rather than Smarty. I used to be on Lebara but switched several months ago and ported my existing number across.The sim is the supplied Smarty one.The APN is named Smarty and appears to have th...
How can you use your phone in South America with Smarty
I’ve read up on the practicalities on the Smarty site, but interested to know if anyone has experienced any unexpected challenges whilst on holiday from the UK to Greece?
Joined Smarty from Lebara (i.e. 3 versus Vodafone). Great value for money (60gb for £10 pm) but hopelessly poor 4g reception means completely unreliable internet (cannot connect to Netflix etc). Download speeds now often below 1Mb ps. 3 4g reception...
Hi, I haven't received my SIM yet, but had a few questions:1 My account page does not have much functionality, will this change once I activate my SIM?2 If I navigate away from my dashboard, I seem unable to navigate back again; there does not seem t...
Can I use my smarty sim in a Ryoko? If so any issues reported.... thanks people
I mistakenly entered a request for a STAC code instead of a PAC code. But Smarty are saying I cannot have a PAC code because I already asked for a STAC?
Hello Smarty Comms, I added the Smarty SIM card before leaving the UK, but did not do the APN trick and now I am stuck in Europe with a non-working SIM for roaming. Tried to follow instructions to set it up, but does not seem to work: I ended up with...
I’m in Franciso for a few weeks. I tried to use WiFi as much as possible but needed Data for being out and about. I topped up 3 times for max £15 each time - it’s very expensive and disappears quickly. Next thing I know, I get a text msg to say I’d r...
What do I need to do please as I'm unable to do this at the moment?
I cannot receive or make calls today on Smarty. Any idea why?
new sim all activated but cannot send messages changed settings in access point what now
Have smarty upgradeThere systems and everyone has to havenew sim card as I have just received aphone call saying they are smarty andmy sim will be disconnected in 3Days and no longer be able to use myphone. Is this true? And i will have a new sim car...
I have a Samsung Galaxy Z Flip 3 with the VoLTE option enabled. Do i need to do anything to enable it on Smarty's website or app for my account? The phone is apparently on Smarty's supported list for VoLTE.
The user experience for this setting is appalling! I only just realised that my son's phone number had this option and I wanted to make sure adult content was filtered out. I found the setting which has a tick box and says "Adult content access off"....
Hello everyone please help! I've ported to Smarty last week, and now some, not all of my texts read the old Smarty number. I've gone through the steps of checking the correct number is stored, resetting the network etc, but nothing works. I've contac...
Hi all I’m about to buy the new Apple Watch Series 10 GPS Edition for the first time does it work with Smarty so when I pair it to my iPhone 14 Pro Max will I receive my calls and texts.
