Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I'm in India, and so cancelled my monthly payment plan several months ago.I need to call the bank as they've blocked a payment on my card incorrectly, but it looks like I'll have to top up to do that. I dont seem to be able to add an add on payment f...
I've recently moved to smarty using an unlimited data sim for our 4g router as we live fairly rural. We have direct line of sight to 4 masts. Initially the speeds were as expected of between 25 - 40 mbps same as my mobile phone but on a different ...
I have a SMARTY SIM that a friend gave me, and on the instructions that came with the SIM, it said to download the SMARTY app to activate it. When I downloaded the app, I started to create an account, but it wouldn't let me login to that account unti...
Hi all, i am new with smarty. I have recently bought a new dual sim phone and a smarty sim as my usual mobile reception has got so bad that I could not due online banking anymore as I never received the OTPs in time. However, I have installed the sim...
I was with Three so I know my phone works it's a new phone Cubot Pocket getting calls and all is working BUT every day the VoLTE is disappearing so I won't receive calls,I have to restart my phone every day to get it back this did not happen with Thr...
Hi, I would like to bookmark posts here for future reference. I am new here, so just finding my way. It is too much for me to take in all at once, so I wondered if and how I could save or bookmark in here topics that interest me?Thank you!
Ordered a replacement SIM on Monday.(Issues with notifications from banking app and different number on SIM to ported one) It's now Saturday, and still no order confirmation. So the phone doesn't work as a phone (ordering a SIM quite sensibly stops s...
Hi I am trying to get a 5G pay monthly Smarty Sim to operate with Netgear Nighthawk mobile router. I have amended the APN to mon.asm.net etc but it still just registers as “searching”.any help would be greatly appreciated.Thank yourob
I got the message that says Resets in 8 days on Tuesday 24th Dec but what I would like to know is when is the exact date the money is taken from my account as I can't find nothing on the Smarty Dashboard to tell mehow do I work out the date or find i...
I have no idea how to use this site? I have Smarty and its telling me I have recorded phone messages. I never set up a answer machine on my mobile and 1. Cant access the messages that have been left and 2. Want to switch the **bleep** thing off! Can ...
Hi everyone, I seem to have a problem with my speed, wondering if anyone can throw some light on it. Speed test at 0400 gives me about 200 mbps but speed test at 1900 gives me about 2mbps. Any advise would be much appreciated.
The following problem began in early December 2024, My phone is USB tethered and every hour or so the internet will disconnect. Unplugging the phone and re-enabling usb tethering isn't enough to fix the issue, I have to reboot my computer and / or ph...
Hi, I ported my number to SMARTY back in December. I only just noticed that SMS's sent to Samsung phones will show the number that my new SIM originally had rather than the number that I ported to the SIM. It works fine for other phones - an iPhone a...
Hi all does anyone else have issues with installing what’s app and TikTok on a smarty monthly contract sim?
Since joining Smarty my daughter has rung me several times. The phone sometimes goes straight to voicemail without ringing at all. If she leaves me a voicemail I get a text telling me I have a message but when I play it it does not give me her numb...
I've had a Data Only SIM for a while tha wasn't on auto renew and subscription had lapsed.I wanted to change to a Voice and Data plan instaed of the data only one.I saw that in order to switch to get voice also I had to renew my subscription, so I di...
Up until maybe 1 1/2 months ago I was really happy with smarty, so much so I disconnected my landline and moved to a sim router, but after months of utter joy it’s gone to pieces. Sometimes I don’t even get the internet on my phone and the router buf...
Since we updated to iOS 18.2 yesterday we cannot make or receive calls. Apple are saying that the systems are showing dropped calls which is a provider issue. does anyone have any suggestions please?
My number is displaying as a completely different number when I send texts. I switched to smarty (from 3) in August. I took my old number with me and the porting was straightforward. When people call or text my number, it displays as the number it sh...
