Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have Unlimited data, but it stopped at some point, suspect there is a cap. Trying to seek for help but no where to go, the bot does not help... I don't know what to do now!
Hi I cannot make or receive calls from abroad (non EU). I was recently in Paris and everything was working but now outside of the EU it doesn't. I have added £3O of add-on but it is still not working. I can send messages but cannot receive them. I ha...
Hi I tried going on chat for cancelling account of deceased person but it never opens up!My mother passed away, I set her up on £8 p/m plan, I do not have access to her phone as I didn't get her passcode so I can't use her phone either. Please help, ...
Hello my son got me a new basic mobile as I wasn't getting on with the Samsung smart phone he got me. I've put my existing smarty sim card in and don't receive any sort of service please help
I know SMARTY says they do not network but could THREE be doing this?I have been using a data dongle and I was getting 200 MB plus speed. This has now dropped to 20 MB.I have another identical device on the same network on the same windowsill and go...
Its December 2024 and I see there are a number of posts about smarty signal issues. I'm located in the Southport area and I also am having the same problem with drop outs, very slow data speeds (sometimes between 5 and 12mps), compared to 80 plus MPs...
Has anyone had and solved a problem calling an 0343 number ? I've been trying to call the Epson printer helpdesk on 0343 903 7766 from my Smarty SIM, but each time I try, nothing happens for about 40 seconds, then "Unable to connect" flashes briefl...
can’t get rid of the temp number in phone under settings , changed ok in messages to my ported one but now says can’t b used for messages as need a sim for this number but my ported number works fine on calls lost at a solution.
my ported number works calls but not messages tried altering the number stored in phone which shows the issued number but just goes back to it and won’t stay as my number also says in messages after changed the number there can’t be used for messages...
Any help with using my Smarty sim in Istanbul would be appreciated Basically it won’t work, tried help desk, not much use which is hugely disappointing
I can't call out on my mobile since transferring to smarty. Can any one help?
I have been using my Smarties SIM as a second SIM in my Galaxy phone I would now like to use that SIM in my Galaxy 7 ultra watch how do I go about it it just says that my SIM isn't compatible with a watch
I have a iPad air 5th generation which has sim with smarty.I purchased a iPad mini to use out and about and had a spare smarty sim card which I attempted to activate I told the AI it was a sim i already had and proceeded to fill i the on line form...
I recently bought a new phone and I can't pick up my mobile data? The phone is working with WiFi but when I'm out of the house it's not switching to my mobile data.
My sim is currently on pause. The sim is in a router in my motorhome. I am going to Spain for a couple of months and wish to re start the sim. I currently pay £20 for unlimited data.I appreciate that my maximum data allowance in the eu is 12GB so sho...
Hi there. My sons account seems to have closed though we didn't realise this as he's usually connected to wifi. Is there a way to reactivate his account in order to give him data or do I need to apply for a new SIM for him? If the latter can he trans...
When in France I do not have internet and unable to use my phones gps.
