Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
I have already got a SIM card but didn’t activate before I paid for plan (I’m new to this!!) so now, do I have to wait for second SIM card to arrive in post ???? HazelJane
I have Purchased the add-on for premium numbers and it still will not let me call 0345 numbers why?
I can't receive verification code SMS from a bank from abroad.Are there any specific settings that I need to adjust on my phone to receive the verification code SMS? (I did a basic setting for roaming in the EU, which Smarty suggested when I joined)....
Is there any compensation schemes running for this error? I'm left unable to make calls on my own number, this is getting ridiculous now!I have checked my payment history and all seems to be normal, so frustrating!FYI some numbers do work but most ar...
So 24 hours of trying to activate a SIM card while trying to get into contact with exceptionally terrible SMARTY customer service but apparently when I go to cancel in the dashboard it shows it is activated?? When I try placing a call this is what th...
Test
Hello, on the smarty website its stated "SMARTY is a mobile service that's just for consumers and is only intended for personal use. We don't offer any business plans, so we can't issue VAT receipts or invoices. If you need a mobile service that you ...
My new SIM says no service what should I do now
Will my phone work in the states
Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!!
Hi there I need a portable home router , always I'm tethering hotspot with my smartphone, any suggestions ?
I've recently moved to smarty using an unlimited data sim for our 4g router as we live fairly rural. We have direct line of sight to 4 masts. Initially the speeds were as expected of between 25 - 40 mbps same as my mobile phone but on a different ...
Going abroad so I made a new APN following instructions on smarty post.However I cannot set the APN Type to blank, as it says in post. It shows as "default,mms,supl,hipri,fota,CBS,xcap" and I cannot delete this.Will this allow me to roam when abroad ...
Have been trying to use data in Germany without luck changed apn to mob.asm.net doesn't work. Any other ideas as a real pain.
With fellow Three MVNO iD Mobile now offering eSIM, I wonder whether there may be some light at the end of the tunnel for eSIM on Smarty Mobile.
If smarty uses the same towers as 3 network why if I have both my smarty sim and a 3 network sim I'm my s23ultra can I get consistent 5g on my 3 sim but whenever I change to smarty for mobile data the 5g becomes intermittent I can get it on and off i...
Repost from my original account, JJP2 :This is the Smarty community forum, we are a collective of Smarty customers who try to provide help and advice to each other. Lately, it’s sadly becoming the norm for people to pose questions without giving us t...
