BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Please kindly renew my plan
I have very accurate measurement software on my phone and always monitor how much data I use but this time I haven't used much and smarty are telling me I have used nearly all of itI only got the 8 gig pack and have used just over a gig but they are ...
I used the link to setup my account but I don't think it has worked as when I setup my daughters account afterwards I noticed a banner along the top saying you have been referred by xxxxx which wasn't on mine.
Since the 1st of September I have not been able to access the internet! Hence, cant access any apps - whatsapp, youtube etc. Has something changed ? Im still getting notifications from Telegram and Youtube: However, I cannot connect to them or any ap...
I want to get in touch with customers service but don't know how to. Can someone please help direct me? I want to remove adult content blocker as my safe search if on whilst using Google and I can't seem to turn it off myself.Thanks in advance
For over a year now I have had great service from my Smarty "3" SIM.For the past week or so though, the service has plummeted. It is the same on PC, my Phone and my tablet so it definitely is the provider that is bad. So slow it never actually gets t...
Hi I’ve been sending a txt too 65075 with my Dob but just keep getting a reply that says We received a switching request for this number which didn't pass our authentication checks. Please check the request and try again or log in to your account at...
I get my broadband and landline through BT. The perform some support functions via text but when I answer, I get the message "couldn't send your message, please try again" the number I am texting is 61988.I bought an add-on in case it was not covere...
So done everything I'm supposed to do waited over 5 days and still no sim card so what do I do next please ?
I have had Smarty for a few months. I have noticed in busy places the signal often appears to be there but doesn’t allow access. So in London you can call up maps - GOS will find you but no streets. People I am with have 4G _ I have nothing or...
Help porting an exiting number (from a Smarty account) to a new Smarty account. Throws an error.
My daughter is at Loughborough Uni and in accommodation with no internet access. Will a 4 or 5g router do the trick for her? According to the coverage she should have excellent 4g but only 5g outside. Also, can she use a single unlimited data / ca...
Hi all just got a ZTE ROUTER.With a smarty sim.How do I use it abroad my provider is Vodafone business contract on my phone.The smarty plan is unlimited.Cheers in advance Graeme
26/08/2024I have 49.91GB left of 50GB but can not access or search the internet via google with my phone and smarty account, but soon as i turn on my wifi access (to my router) all works fine (OK) is there a problem with smarty and access to the int...
It may be a coincidence, but since moving to smarty, my phone will no longer let me make contactless payments. I get the message:Your device doesn't meet security requirementsYou can't pay contactless with this device. It may be rooted or running unv...
i have a phone that uses 4G for data but not calls and texts, will data still work after the 3G switch off or are three going to block phones that dont support 4G calling
MY wife and I have entered our phone numbers and pac codes from our previous service provider and We have still haven't been able to get pass that Please re-check if your number is correct and try again when we know we inputed the correct data. Can s...
Is it possible to change my voicemail greeting to something that doesn’t include recording myself ?
I joined SMARTY around 7 months ago and I wanted to share my own experience, so that others can hopefully can benefit from what I have learned so far… I live in Wakefield, West Yorkshire and the networks here are generally pretty good on the whole...
I’m trying to connect my Home Camera to PAYG Smarty mobile WiFi network, using Sony Xperia XA1 phone. The Camera App is asking for WiFi name and password. Doesn’t anyone know how to find these ? Many Thanks.
