Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I bought 15G sim and have used 10G in Europe but my fair use limit is 12G. If I buy another 15G add on am I limited to using only 12G out of this again in Europe?
I'm trying to vote in eurovision which means dialling a shortcode. I've added some "out of plan" credit but still getting a looping "you've not been given access to this service" message. Can I not call shortcodes?!
I've activated a new SIM card and transferred an old phone number from BT. This is to be used in a basic (non-smart) mobile for my mom and I've received confirmation from Smarty that the phone number has been transferred but I can only make Emergenc...
My debit card expires at the end of the month so had a reminder text from Smarty to update my payment method. The new card's number is the same, just a new expiry date and CVV number.When I go into my account and select the option to add a new paymen...
Hi allI am going on holiday next month in a non-EU destination so it doesn't make sense to keep my plan running for the month during which I can't use it anyway.However I have a special offer (20GB data instead of 5GB), if I cancel auto renew, when I...
What is going on? @Smarty
Any update how long the network will be down? No internet access since 12pm today.
Hi! My bank has cancelled my debit card and the new one won't get here before my next auto-payment is due.I've never used a PayPoint before, so can anyone advise me as to what info/details I need to top up at one of these?Thanks
I can access the internet through WiFi, but not via my data. There is no problem with coverage and I have updated my APN settings.Any thoughts?
Can you cancel a sim and start it as much as you want
As Subject says... the page of Smarty settings for 'other' devices does not correspond with the fields available in the Dial Up settings page of my TPLink m7350 mifi Router. Specifically there is no mention of MMS anywhere.The options I have are Name...
Hi, has anyone on here got a Samsung A35 or A55? I’m just trying to see if Smarty works on Wi-Fi calling on these models as these are not on the latest Smarty list of compatibile phones. Just trying to find out as thinking about moving from an old iP...
Hi, we are going to France and have a Data only SIM card for our caravan WIFI. Do we need to adjust the card in any way and if so how as its not installed on a phone. And I understand that we are allowed 12gb after that we can top up can this be don...
just took me a hour to try and cancel my account since the people dont understand english and gave me the run around for over a hour refusing to cancel my account...absoute clownshow from indian "customer support" ... how do you get away with this? i...
I created a new message here yesterday ("Renewing a plan on a specific date") but it hasn't appeared on the forum. I had a notification about being awarded a "Thread starter" badge and I can see the message under "Subscriptions & Notifications" in m...
i cancelled my account cos this company are scummy AF. their call centre staff are all **bleep** too .
I've got two sims with Smarty (worst mistake i've made).1st my sim - used a PAC code to transfer the number. Got confirmation that has gone through, but unable to receive SMS messages or phone calls. It's made it impossible to log on to some critical...
Is it possible to have two sims card using same number/ account. Use 1 for car and one for caravan but not both at the same time
New to Smarty & always have had difficulty activating Smarty SIM for some reason. I’ve just received a replacement SIM and exact same problem. And finding there little help or support from Smarty to rectify the problem. Also have a GIFFGAFF SIM activ...
i cancelled my account and it just renewed taking £16 how to get this back ?
