BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Can anyone tell me if there is a GPS SIM card available on here? Either one off payment or PAYG? Want one for a tracker on vehicle thanks
When using WiFi in my house (virgin) my WiFi is incredibly slow compared to other family users. I’m the only family member with a smarty sim? Previously using an I phone 11 pro and now using a new I phone 16 pro and still very slow to the point I’...
Put SIM card in phone phone works no iPhone messages and my number in phone settings is the new sim number not my old number
Hi. I set up a new iphone with the new sim and got the ok on an old number transfer. My friends see temp number not my old number that I transferred. Is it settings?
If I pause a few days before the new billing cycle (1st of month) and then reactivate mid-month, do I still pay from the beginning of the month or from the period I reactivated?
Hi I’ve done a data add on but it isn’t showing on my smarty account. How long does it take for the data to be added? Kind regards
Hello I want a PAC code. I keep sending PAC to 65075 but the reply is same Sorry, due to a system issue, we're unable to process your request. Please try again later, or log onto your account and try online or contact Customer Service.
Over the last few days I appear to have an issue with accessing my data and making/receiving phone calls - anyone experienced this?.
My Sony Xperia 1 iii not work with 4g calling so looks like people are going to be leaving smarty unless they sort it out
Evening I just bought a new (unlocked) iPhone 13 to replace my Galaxy A6. Do they use the same SIM card? The Galaxy card doesn't easily fit in the iPhone tray, and there is no "cut-out" in the tray to orientate the SIM card. TIA.
Is there a network problem in ky138da at the moment?
Please can so tell me what setting my iPhone should be on when visiting St Lucia in the Caribbean as last time I went the £15 top up lasted 1hr without using the phone at all.
Hi I get the link to order a new sim but then when i log in it dont take me anywhere.
HiIm tryin to order a new sim but when i follow the link it dont take me anywhere.
Is there a problem in Ky138da at the moment?
Can I get a second sim card for part-time use in another device to Ave keep changing my sim card from one device to another
Put an add on yesterday as I ran out of data. It still hasn't activated and timer is going down. I also issued a single payment to smarty yesterday to buy this add on and it took 4 payments instead of one. Messages kept saying payment failed so I kep...
New to Smarty after 20+ years with O2.Finding I am missing calls when at home which I only know as I get a text to say there is a voicemail.Smarty is supposed to be best on 4G in my area (NE3 5BR) but when I go into mobile networks, VoLTE calls SIM 1...
For over a week now I have been unable to receive calls during working hours but then in the evening calls are normal. The signal indicator on my One Plus phone shows no bars from approximately 09:00 to 17:00 and then 1-2 bars in the evening. All my ...
