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"Sorry you've not been given access to this service"

Is there any compensation schemes running for this error? I'm left unable to make calls on my own number, this is getting ridiculous now!I have checked my payment history and all seems to be normal, so frustrating!FYI some numbers do work but most ar...

no data on 3G

for the last month data has not worked on 3G, there are still signal bars with H next to them, the only way to get data on 3G is to connect to a VPN this strangely makes the data work, data works normally on 4G but 4G is extremely congested in my are...

Redmi Note 10 Pro - WiFi calling compatible?

Hello, I’m considering bringing my husband to Smarty, but we live in an area where the signal strength on all networks is quite low. This means we need WiFi calling. I have an iPhone 15 so no problems there with compatibility, but my husband has a Re...

LA9988 by SMARTY Maverick
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Reolink 4g camera

Hello, I have several Reolink cameras that take a nano sim, been using Asda mobile  (vodaphone network )but all of a sudden they have disconnected . any one use Smarty for this type of camera? Thanks

Discounts not available to existing customers

I see there is a new offer available - 5 GB for £5 a month, instead of the usual £6.  However when I go to my dashboard, the price reverts to £6 a month.  So, the offer is not available to me as an existing customer.  That doesn't seem fair, and disa...

Data

Hi all I have unlimited package on smarty,but I can't access my data? Why is this when it is unlimited? Please help?

Reset account connected.toy email address.

Hi,About half a year ago, I ordered a smarty SIM which I lost after activating the account.Now I want to order a new SIM, but my previous smarty number is still associated with my email address..I have tried contacting support but that did not resolv...

Group Plan payment update

So I updated the payment method I have for my sim and my sons sim and the payment method was accepted for mine. My son's phone just says awaiting number which he has had for nearly two years with smarty. Tried reboot and removing sim nothing now for ...

Sending Photos by text

I sometimes need to send photos by text but they always fail, does anyone have any suggestions to why?  I have added £10 additional credit and reduced the size of photos but still they do not send.

Resolved! Auto renew problems

Been with Smarty a couple of years and happy with the service. No problems renewing the service, all good. Changed my phone start of this year to another iPhone which was straight forward no problems, every thing went across. Now I can’t get the serv...

activation

How do I get my home page to show the activation screen to put in the sim card number