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kf1 · 16-05-2025

Hi allI am going on holiday next month in a non-EU destination so it doesn't make sense to keep my plan running for the month during which I can't use it anyway.However I have a special offer (20GB data instead of 5GB), if I cancel auto renew, when I...

kf1 · 04-01-2025

Disappointingly today attempted to port from Three to SMARTY.Three SIM lost service at around 11.30am. Email and texts received from Three that the number is to be disconnected.SMARTY SIM stopped working around 2pm. Around 2.30pm email received from ...

kf1 · 17-05-2025

You say you have a basic phone, does that phone have 4G?Three's network is 4G/5G only, so you have to have a phone that supports at least 4G or it won't work on any Three based network including SMARTY.The other UK networks have 2G for now, however t...

kf1 · 17-05-2025

Your APN settings are probably wrong for MMS.We can't post links on here but if you look through the support section you can find what to set them as

kf1 · 17-05-2025

You have to do an authorisation and it shows you'll be charged, but it doesn't actually take the money until the plan renewal date.Just changed my card on my own account and it showed like that for the bank verification code but then didn't actually ...

kf1 · 17-05-2025

That isn't how it works. SMARTY's own information states you can have your SIM 6 months/220 days with no plan and your number will stay./en/articles/952720-how-do-i-pause-my-plan Of course it's only a small amount of money but there is no point in me...

kf1 · 09-01-2025

No.Tried Samsung A54, iPhone 14, iPhone SE.My first SMARTY SIM worked fine before the port. The new replacement SIM still does not connect to the network. I am still pretty certain this is a port problem not a SIM or phone problem.

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Date Last Visited	‎17-05-2025 18:27 PM

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Pause plan, keep offer after resuming?

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