Forum Discussion
kf1
04-01-2025SMARTY Maverick
Port Started... SIM not working.
Disappointingly today attempted to port from Three to SMARTY. Three SIM lost service at around 11.30am. Email and texts received from Three that the number is to be disconnected. SMARTY SIM stopped...
Goddess_Bastet
09-01-2025SMARTY Teamster
Does the sim work in another phone?
Which phone do you have?
kf1
09-01-2025SMARTY Maverick
No.
Tried Samsung A54, iPhone 14, iPhone SE.
My first SMARTY SIM worked fine before the port. The new replacement SIM still does not connect to the network. I am still pretty certain this is a port problem not a SIM or phone problem.
- Rebekah_15011-01-2025Team SMARTY
What you have described could be a porting issue but I will need to access your account to assist further, I unfortunatly cannot access it on this platform. here are all the was to get in touch with SMARTY directly https://smarty.co.uk/contact.