Forum Discussion
Port Started... SIM not working.
New SIM card received and activated, which as expected hasn't fixed anything. The number still isn't propogated so I simply get no service/Emergency calls only on the new SIM just like the previous. And ironically receieved a second SIM "for a friend" as well, no chance of that right now!
Still "number not recognised" when dialing inbound.
Complaint replied to by the complaints team completely missing the point, told "the port is showing as sucessful so your phone is working, can we close the complaint". Um... no?
- MSF09-01-2025SMARTY Guru
kf1 Off chance suggestion here......Is your phone definitely compatible with VoLTE? The Smarty offering is not the same as Three version for some reason.
- kf109-01-2025SMARTY Maverick
Yes. I have tried multiple phones too. The (original SMARTY) SIM worked fine before the port so it is 100% a port/number provisioning issue.
- Goddess_Bastet09-01-2025SMARTY Teamster
Is the sim doesn’t work in any other phone then yes it’s 100% a problem with the sim or the porting.