Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 08:00. As part of this update, you’ll notice several changes to the User Interf...
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Can someone who works for Smarty/Three tell us when we're going to be able to use Vodafone masts with the merger which has now gone through, I read somewhere it was this month but I've not noticed any change, have tried connecting to Vodafone masts w...
Hey everyone, I’ve updated to ios18 on my iPhone 14PM , which means I should be able to rcs across to my android buddies! But I can’t (yet) there is nothing in settings I can see. what gives? Is it carrier specific?
I transferred this number from three to smarty. I am unable to use this number on WhatsApp whenever I try to register just get message that temporarily unavailable please try in an hour time, cant register
I have a VOIP phone which I have used successfully with a Three SIM in an unlocked router. I've recently switched to Smarty on a recommendation but found that VOIP traffic appears to be blocked. The phone never registers correctly.With 3 and EE sims,...
The adult content filter has a habit of blocking non adult content sites as well as adult content. I would like to disable it but cannot due to what happens every time I try. Please see attached image. Why is it an unprocessable entity? What's going ...
All this week, while my phone is showing normal 4G bars (maybe a little low?), it fails to load any page requiring an internet connection. If I travel several miles from Abingdon (usually to the south) I can connect again. According to the postcode c...
I bought an add on unlimited data for a month yesterday. I have the receipt confirming it from Smarty in email and on my account, but when I look at my data allowance it states there is nil and that I need to purchase some. as I’ve already paid for i...
Is it possible to make full SIP calls with a mobile subscription?
I have been with smarty for around 1 year but have been getting very frustrated recently as the network on my phone is very intermittent . Either very low connectivity ( status bar low), showing a searching for network symbol or non at all. Has anyon...
So bought a Smarty SIM because their checker said good 5g coverage outdoors. So after a walk around the whole are, guess what? Zero 5g coverage. I can get it with my other SIM in my phone but not with the new Smarty SIM.Auto renewal switched off.
Hi trying to use the Zyxel hub with my data only sim but it only connects to network and no data is either sent or received . can someone help me
I just activated a new sim card use on a Nokia 105 phone. Still unable to make or receive calls after almost 3 hours after activation. Any advice? Thank you.
I use this for our internet when we are in our motorhome in the UK and it works very well. We will be going to France this Summer . Will I have to make any changes and how? thanks.
Hi i need to replace my simcard but i have also lost my login password. i can log into my dashboard through my email but when i try and change my password it sends a confirm code to the lost simcard Where in dashboard do i request a replacement simca...
I recently returned to Giffgaff after being on an EE contract for a few years. I would have chosen Smarty if it supported eSIM, but there appears to be no effort whatsoever to adopt the new technology. I keep checking back because I do think Smarty r...
Was using 3 mobile Broadband. Swapped to SMARTY data only sim. Activated SIM OK installed SIM in car, got welcome message then get no internet message. Tried checking connect to internet on and off and re-entering password to 4 zeros. Volvo S60
Smarty website & chat not very helpful - instructions on what to do with a phone but nothing on Routers no one to talk to at smarty of course - anyone had any experience of doing this as believe settings need to be changed ?
