Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
So today is my first day with Smarty mobile and I can't say I'm impressed, the speeds on 4G and 5G are abysmal where I live, 4G indoors fluctuates between 500kbps and 2.3mbps without outside speeds only marginally better, 5G doesn't appear indoors an...
My hospital appt shortcode is 2656Why isn't it free?
Hi, have just joined and waiting for my SIM.What is the benefit of winning badges in the forum?
Why can I not use my out of plan credit £11.00 to enter an ITV competition, I have used it before ?
I've added my son's plan to the group and have sent an email and its been confirmed but it just shows as pending on my dashboard and I can't top his phone up or see it
We're in a bit of a mess with our group (family) plan.The number that was 'group owner' got moved to another provider (long story), so each time a log on, I get "this account has closed" message... I can still get to the other two numbers on the grou...
I used to use 6gb with my other provider. My phone only gets 4g, I mostly use my phone in my house, using my own internet. I don't see how I am continuously, almost at the max when it hardly connects. I don't even watch programmes anymore. Its almos...
Will my phone number remain the same after transferring from another network? And how can I check what my phone number is?"
Hi so this is my setup.I have a Samsung handset that takes two sims.My main sim is with O2 and that’s the number all my friends have for me.My second sim is with Smarty and that I use for the data.I want to finish with O2 and just use Smarty for ever...
Hey I was wondering if it is possible to cancel porting my smarty number to EE? I took out a contract but have had trouble trying to set it up along with the so called extras they promised. I’ve already used my PAC code when I registered the EE sim. ...
Is there a way for me to cancel the porting of my number to EE? I’ve been trying for 3 days to set up a contract I took with EE and they’re terrible. I want to stay with Smarty but I’ve already gave them my PAC code is there any way of cancelling the...
I have a sim in a dongle to run a firestick , I wanna just leave that in all the time, I want another sim for under a tenner for calls and messages and data , but they say there is a tel number in the sim in the dongle which is data only how do I g...
setting up voicemail it keeps saying your pin doesnt meet secutity requirements. ive tried differet numbers and hash key nothing works
Every month auto renew doesn't work, it used to, but ever since January 2025 it hasnt, auto renew is on yet every month it tells me it hasn't worked. Smarty app help is useless they say it's a problem with your bank. It is not, it has nothing to do w...
Since moving to smarty a few days ago I have been unable to use iMessage on my iPhone. I get a message saying “iMessage needs to be turned on to enable iMessage “ I have checked and it is definitely turned on, I have restarted my phone several times ...
So I’ve just activated my sim card with smarty and had my previous phone number transferred. However, it says my Phone is not allowed under the Network setting on Apple IOS despite it saying my phone has no SIM restrictions.Is this a faulty SIM issue...
Bit of a weird one, but I've received 2 phone calls in the last 2 weeks saying I've called them from my Smarty number but I never dialed them. They weren't scammers, telesales or anything, just normal people returning my apprent phone call to them.My...
Hi, I’ve received the info regarding short code use now being available - read it , gone to the out of plan section and successfully bought a £10 add on …so far so good. Now I want to send that £10 to Comic relief .. I txt 70703 and 10 … and it reall...
Has anyone experienced poor internet connectivity around central Ayr
