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Resolved! probably me being stupid but....

I got this 120gb sim for my android watch so I could use it as a mobile hotspot when out of wifi for my tablet or laptop. I changed (or thought i had) the hotspot to something I would remember. watch shows the new password but whenever I try logging ...

Resolved! Can I activate a new SIM outside the UK?

I want to send a SIM to a friend in Canada and know that it's set up and working before they depart for the UK and Europe.  Basically, it needs to just work as soon as they land.Does anyone know if that's ok? Is there any requirement for first use/ac...

milesb by SMARTY Pioneer
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No signal on Smarty SIM in MiFi

I have an awful BT Wi-Fi signal at home and regularly upload a large number of event photographs to my website. I can’t upload the photos from home (have to go where I can get fibre) so purchased a data only SIM from Smarty which I’ve inserted in an ...

Voicemail Notifications

Hi everybodyI've just signed up to Smarty and as usual there are a few tweaks one needs to do to get everything running as you'd like.I'm getting there but I'm having a problem with the Voicemail.The voicemail is all set up and is working fine but ev...

Not receiving calls

I joined SMARYY a couple of months ago but cannot receive calls and it goes straight to voicemail. Anyone able to help please?

3G Switch off: forced upgrade to a 'new' device

I have a brand new (less than 3 months old) mainstream phone from a leading manufacturer, which is ‘future proof’ in the short to medium term. This new Moto, only released December 2021, has 2100, 1800 and 800MHz capability, is provisioned for WiFi C...

not given access to a service

I keep getting a "sorry, you're not given access to this service" msg when I try and call some numbers. Yesterday I wanted to call my District Council to report a problem in the park but couldn't because I didn't have access to the service. I had to ...

Resolved! Strong Mobile Router

I have a Smarty SIM in my mobile router in my static caravan. Signal is good (4 bars) but drops now and then for a split second. My devices lose the connection and then don't have the Strong wifi available. I have to turn the router off & on again an...

IP blacklisted!!

HI Smarty community .  I am getting the message below when logging on to  certain Forums .  Is there anything I can Do ?   Many Thanks.Your IP 92.40.214.221 has been blocked because it is blacklisted. For details please see //check.spamhaus.org/liste...

JRA2871 by SMARTY Pioneer
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  • 1 replies
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Not receiving texts

Hi,I have moved to Smarty a week ago. Everything has been smooth other than I am not receiving texts from my son's number. It is the only number that this is happening for. Any ideas?Thanks

Redmi 8 Note Pro VoLTE support

I've got an unlocked Redmi 8 Note Pro which I'm in no hurry to replace.  I'm unable to activate VoLTE or WiFi Calling on Smarty, and I'm aware that I'll be unable to make calls once the 3G network is switched off.Are there plans to widen the range of...