BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Ive got an unlimited everything sim and am off to france for a few days. However i cant see how to buy an EU Roaming Pass, does this actually exist? In my dashboard i can only buy standard data add ons!
Had sim for about a year so no probs usually, but today was told I was rung several times, checked and nothing, tested at home and its not making or receiving calls at all, texting, net all OK, on Android, any ideas, tried switching off, removing sim...
I saw a deal for unlimited data for 16.00 a month advertised but when I look in my app it is not there? I want to change over to it before the 11th when my existing tariff of 50g will renew and customer service are useless
Smarty is a scam, they take money from you for a SIM that they don't send and refuse to refund the money.
I bought a sim through my laptop, and I can't open it because I can't remember the password from when I bought it. Getting a link to a new password from my email account doesn't work, since I can't access it from the dead phone. Can anybody help?
Using mobile abroad
I see there are options for 1 and 3 day data unlocks for the EU. While this is great, when I go on holiday I usually go for 1-2 weeks.It’d be great if there were more discounted options to cover longer visits to the EU; as 3 days really doesn’t suit ...
Hi I have two sims currently with smarty but one is down as me (owner) and I would like to change this to my daughters name as the other sim is in my other daughters name is this possible
HiAnyone have a solution to Smarty App that constantly logs out after about 2 days?Thanks
Hi, would really appreciate some advice to solve an internet emergency please! The internet in my office block is down for an unspecified amount of time and I need to get online quickly. I have Smarty SIM and dongle that I used a couple of years ago...
HiI have noticed a real drop in signal quality and network speed over the last few weeks Has anyone else , are smarty sorting it?If not sorted in the next few weeks I am leaving
Really disappointed in the Smarty service. Very slow ping in the UK, and unusable abroad. I went to France for a week recently, no service whatsoever, and no (easy?) way to activate roaming. I also purchased a £5 EU data add-on which changed nothing,...
I already made a post about this but it seems to have been deleted or something (I can see I've made 1 post but cannot get to it).Does anyone have a line issue with call centres? Whenever I call a company number my line breaks up for them (I can hear...
Hi I ported last week and all is well apart from I can’t send iMessage with the number I ported over. it still has the number I don’t want and won’t let me change it and it’s also that number under my card on iPhone and I can’t change it. any ideas p...
I topped up my phone over 5 hours ago and saw that it was instantly credited to my account.I then tried to buy an add-on using my account balance and it was asking me to choose a payment method, it had no option to pay using my existing credit.I have...
Hello again! I did that you said everything switch on plan and turned off the telephone all the same nothing. What's happened? Thank you
Unable to send sms
