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[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 41481 Views
  • 495 replies
  • 7 kudos

PUK CODE

Trying to get the PUK Code from an Indian call centre is like pulling hens teeth he was adamant the default pin code of 0000 was the PUK CODE, Needless to say have just wasted 2 hours of my life without being any further in what should be a simple pr...

MGLeon by SMARTY Pioneer
  • 965 Views
  • 5 replies
  • 0 kudos

PUK Reqest

Hello. I am desperate for a PUK code. no one’s responding in chat services. 

Call cutting out when ringing businesses/landlines

Hello, Ringing mobile to mobile is fine, no issues. However, when I ring official business etc. such as The doctors, companies such as Virgin Media, I am guessing anyone that uses a business line other than a mobile, the conversation cuts out/delayed...

MistaWood by SMARTY Maverick
  • 7764 Views
  • 18 replies
  • 5 kudos

Boasting Signal

Are there any tips to boast signal? I have to say I was referred by a friend, I did check the signal in my area and it said it was good, but it has been so poor, I couldn't really use it for anything other then basic use, It wouldn't work at all as a...

No called

I’ve been getting no caller id’s can I find out whose number it is by checking my bill log?

Support

Does anyone at SMARTY offer support here? All the posts I've seen are all very old.My question, have a smarty sim in a spare phone, ordered two new sims for other family phones. When I tried setting first up it seemed to fail at every level. Support ...

No data in Singapore

I'm in Singapore and no data available. I have purchased out of plan add ons, and yes before you ask i have changed all the settings, manually selected all networks etc. I travel here frequently and data with smarty has NEVER worked despite doing eve...

Gift card wrong value

I got my gift card offer yesterday. I was due a £10 gift card along with my partner who I referred. It starts that if we are both on a tariff between £10 and £15 that we would both receive a £10 gift card. I got sent a link to claim a £5 card and my ...

Activation

Hi I recently purchased a SIM from my local store downloaded the app activated the SIM topped up but it's saying I need to wait for a new number