Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Do I have to inform you if I am using my phone abroad
Hi All, just use my Smarty SIM whilst away in tourer for 8 weeks.Does the account/number remain for next use in July 2023 or with no credit in it cannot be topped up a year later?
I recently had a weekend in France and Belgium. Ypres and Brugge. In both locations I had little or no 3G and no 4G at all. My phone is set correctly.my family using virgin had total coverage. Is this a common issue ?
Hi all can someone point me in the direction of the most cost effective way to use and pay for data in france thank you
Hello, I have just activated a new sim card and the data is working OK on my phone but no call or texts.l currently says emergency calls only. When I put the sim into my mobile router huawei b535 there is no Internet. I have another sim card with dat...
can anyone help me? I can not send nor receive texts, no one can call me and my internet rarely works. Really deflating I’m considering giving up and going with another brand
after one week in Romania my wife and I no longer have internet. We changed the details as posted. First week ok now nothing. Totally disappointed and disillusioned
Do I have to purchase an additional off plan bolt on to make calls in Budapest?
I haven’t got my old number back yet
Good morning I am travelling to Australia mid Feb and inquiring if I can make/receive calls using add-ons
Hi please tell me does smarty call your mobile please
Hi, I called my dad earlier this week on his landline, but there was no dial tone or ring tone and the call did not connect. Ever since my dad has been receiving calls from my mobile, even though I have not called him since and there are no further ...
Have a smarty card to use for just unlimited broadband. And only needed when at holiday home. Reset and paid and and showing on bank statement but accout still sleeping. smarty want me to pay twice to log into account. Getting on my nerves now. Neve...
Couldn’t use my phone in the Caribbean..did all changes to my phone as smarty showed on the app …any other reason why it didn’t work???
Pac number
Smarty withdraw money from my bank card 2 time please refund my money as soon as possible thanks
I am/was on a rolling monthly plan 30gb for £10 just completely out of the blue I’m out of plan???
Hi Could you send me pac code please
