Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why is this company such a scam????? Refusing to issue me a valid pac code and telling me that the one they've given me has been used. I literally have 0 other service providers other than SMARTY and they are telling me to speak to my new service pro...
i have bought 200gb of data but only got 192.75Gb what has happened
Can we have signifiers enabled? I like to list my devices and areas I can help with.
I renewed my plan but still can't make calls after an hour
What do I need to do to get a working pac code? I requested a pac code from smarty and provided to o2 which o2 have told me doesn't exist. Smarty are telling me the pac code has been used already which is incorrect! They've told me I need to speak to...
Hi do I purchase a international add on or a uk add on when I go to Greece
I have a data only sim for use in a MiFi and, as a newbie user of SMARTY, I'm struggling to find how to buy a Data only Add-on. The renewal on my plan is turned off at the moment as I only want to use it when travelling. Do I have to turn it back o...
If I need receive phone calls abroad, which plan should I choose?
I received message and it says: there was a problem and your number didn't transfer over.How to make this things right?Kind advise.
I need a 2nd handset so I can add an electronic card so my mate can access my seat in a football stadium (nfc operated) - Do I need a sim in that phone for it to work the nfc? If so, what's the cheapest sim available?
Recently encountered a big problem, when the Plan changed it indicated that I didn't have any data or call capacity - this was severely concerning considering I was, in the middle of nowhere and NEEDED the phone for calls data and mapping, upon getti...
I’ve use this network for my son and changed his plan as he got a new phone for Christmas logged in today to find not that plan . However i got email confirmation.what’s happened?
Trying to get my WiFi up on the narrowboat for the first time. But no Ho. Not sure if I'm missing something?
Hi,How can I apply for home internet or wifi connection?
@Lithium-Admin See email below ... How do you DM YulianK because its not obvious to me.Noting i'm using a different email id here than the community... Happy to supply the other in a direct message but not in an open post.We really hope you sign up a...
Why am I not allowed to acces a website that says it has been blocked according to BBFC guidelines? Is this a smarty problem or something else? Thank you.
Anybody else having issues ???
I have set my dad up with Huawei b311 router & smarty SIM card on the 120GB - £12 per month offer.This works a treat for him as he only emails, browses & watches a few YouTube videos.I was thinking of doing away with bt line and going onto 4 or 5g fo...
Dear Smarty,I have received my replacement SIM card yesterday but although I can receive calls on my number, I cannot have any access whatsoever nor make any calls. I am running a Business which needs constant checking and it's making it quite impos...
