Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Ive just moved a number across from O2 which was ment to be my 4th plan, but its transferd to my daughters smarty number and shes lost her number etc how can i get that number back need a PAC code i still have the sim card with no signal and struggli...
I've been offered a free upgrade to 12GB of data from 5GB. Does this still include EU roaming?
Hello all,After spending time Googling how Smarty is in 2025 I found mostly older posts or random experiences that didn't quite match my own. I joined Smarty over a year ago and the only reason I left was because I couldn't change my billing date.. A...
Hello I want a PAC code. I keep sending PAC to 65075 but the reply is same Sorry, due to a system issue, we're unable to process your request. Please try again later, or log onto your account and try online or contact Customer Service.
I've bought a 2GB data only chip for a 4GLTE MIFI ROUTER activated it today, Smarty wanted to send me a verification code to prove its me, they said they sent a code to a 44.........71 which is not my phone no as I'm with vodafone, I asked to resend ...
Hi. My daughter's school has banned Smart phones. We have an old but working brick phone she can use. We don't want her to have a new phone number. There seem to be some providers that offer a second SIM with the same number. The second SIM doesn't n...
I have bought an unlocked EE 4g router from Amazon, and was hoping to use a Smarty unlimited data only sim with it. I have activated the sim,and put it in the router, but I’m not getting a connection-(flashing white/ aqua light on the router). Please...
This has happened past few weeks l, daily "likely scam" calls .... Every time I block and report it, another one rings me! Very annoying.....Gotta be a bot ringing random numbers for life insurance etc, my numbers on the number preference service, so...
Hi, my sim has not arrived and it's been 2 weeks. I requested a replacement sim on 11th February. It's the third time that I've asked Smarty to help me get a replacement sim and it's never arrived. I genuinely don’t understand why it’s so hard to get...
Smarty are fecking useless. They received the correct oac code and previous number I wish to keep and still didn't manage to switch me. It appears they have done this to thousands of customers. I will not be continuing with this **bleep** company
Just got a samsung s21+uitra phone but when I put sim in it does not see any networks it also doesn't give you the option of lte/3g/2g you just either select 2g, 3g, or 4g. Phone appears unlocked and sim works in another phone network coverage is go...
Hi, I used to be a smarty customer and wish to come back, I went through my existing account added new pack and entered the Pac code to tranfer my number and did the credit card authorisation. I haven't had any confirmation through from Smarty, and ...
Well we are now into 2025 and I am just curious about the state of IPv6 on Smarty (or Three, I guess).Sporadic posts suggest a "mast by mast" roll-out is taking place. I've travelled quite a lot around the UK and I have never once been given an IPv6 ...
Hi Guys listen I'm so so enraged with this net work I need help. I ordered a replacement sim but it didnt show up. I need it yesterday. The customer service is diabolical hate speaking to a wall. The option to request a replacement sim is blocked ou...
I can't answer or make calls
Hi,How can I add credit to my Smarty account using an online payment method?I searched my Smarty dashboard & can’t find any link to do this.Thanks,Bhavini
I paid for my plan which activated. Then they paused my plan straight after starting it saying as auto renew isn’t set up that I have to pay again and they just taking the money for the auto renew. On speaking to the insecure chat and logged into my ...
Hi Smarty community,Below is my daily update of the "Smarty Experience"In summary, since joining Smarty I have been unable to receive any call or receive any texts which I normally use for 2FA/MFA.For reference, this problem is due to a failure in th...
Hello all.Have a mobile phone contract with Smarty, currently at 30gb per month. I have a new tablet, which I swap out SIM to use.I am going to be awarded a Laptop from a competition. Am told I need WiFi for a planned course, but could hotspot my pho...
