What happened to the chatbot on the dashboard?and how do you get information on your account/billing

[MSF]

@JohnBin_2123400 Chatbot is via 'Contact Us'. Info on account - log in at smarty.co.uk and lookout your dashboard.

[JohnBin_2123400]

Tried the contact button only found  20 different ways to send me  here and and the dashboard doesn't contain the answers I need 

[MSF]

@JohnBin_2123400  what about the 'message us' option on the web chat?

[JohnBin_2123400]

Sorry I can't find a "message us" anyware and the contact is button sends me here 😤 as someone who is severely sight impaired navigating smartys gui stinks the chat bot used to be on the dashboard and was simple to find if difficult to use but I suppose hiding it saves money