BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have always had no problems streaming with smarty. But recently, I'm having problems streaming with a lot of buffering. Phone works ok with broadband WiFi. In fact in the past smarty data has been more reliable than a friend's sky broadband. But no...
Hi there,My phone has stopped working, it can't dial out, when I call it from another phone it rings in my ear and goes to my voice mail but the actual phone doesn't ring. It has network connection because it can receive SMS's. There is nowhere on th...
My son still has data for this month but it’s not working away from the Wi-Fi
My wife and my phones (iPhone 14 pro and iPhone 15) no longer have wifi calling since the ios18 update. Is there a solution to this? My work iPhone on EE still has the wifi calling after the update. I have tried everything from restarting to resettin...
I am very politely but having had quite enough of BS today, requesting that you dudes cancel my SIM.Like many people I fell for your very tasteful image, but was always concerned because Smarty is such a twatty name.Long and short is that the SIM was...
HI I tried to call 0330678522 but keep getting a message saying youve not been given access to this service.Can this be chnged as it my insurance company I need to speak toRegardsdean
while trying to add a new sim to family account I have added my number to someone else's sim. How can I stop this? I have a new sim I want to add the number to? Thanks
Hi, I placed an order last Sunday 27th. I received an email on the 29th to say it should be here any day but have still not received it. Please can this be chased up as my new phone has arrived and I’m trading mine in so need to send back ASAP once I...
I got an email to say my add on data pass had expired and I was informed I would revert back to plan’s monthly data allowance. On the dashboard there is 2gb remaining of plan, but since the email about pass expiry, I no longer have any service? I hav...
i want to cancel my subscription as the internet is rubbish
I’m very unhappy. First SIM had not arrived after 11 working days so I ordered a replacement. It was dispatched in the 14th October. It’s now the 2nd November. No SIM. I cannot order another SIM on the system and I’m told to wait for the 2nd to arriv...
Why when I sent a friend referral SIM to my Girlfriend you didn't offer her the same offer I have ( unlimited data, calls and texts for £15) when she inserted her SIM the best you offered was (180gb data, unlimited calls and texts £15) But you offer ...
Hi all!So a few months ago I moved over to iD Mobile.I did this because I couldn't make/receive calls from SMARTY after they switched off their 3G network and didn't support my phone on their 4G/VoLTE network and iD Mobile did (according to both of t...
Hi, Recently moved to Smarty from Voda and very happy.I am interested in whether 4g calling is currently available or is planned for the future?If it is available now i wonder if their is a webpage on the smarty website that lists compatible phones? ...
Opinion time. I’m really happy with SMARTY, having been with them for a few months now. Prior to that I was a life long Vodafone customer. People even comment on how clear the call quality is on SMARTY so I am staying put. But my question to you all...
I want to pause my Smarty plan renewals for a while. I will start up again within six months, but I will probably want to do so on a different plan. I did something similar before and although it worked I seem to remember there was a wrinkle with the...
Can anyone tell me if there is a GPS SIM card available on here? Either one off payment or PAYG? Want one for a tracker on vehicle thanks
When using WiFi in my house (virgin) my WiFi is incredibly slow compared to other family users. I’m the only family member with a smarty sim? Previously using an I phone 11 pro and now using a new I phone 16 pro and still very slow to the point I’...
Put SIM card in phone phone works no iPhone messages and my number in phone settings is the new sim number not my old number
