Not working

[AlanRob_3129958]

I’m stuck, my phone won’t work properly, my plan has been suspended I’m still paying my bill can get started. Very frustrating please help 

[MSF · Accepted solution]

@AlanRob_3129958 If your plan has been suspended, then you need a web chat with Smarty Support to find out why.

For clarity, is it that the phone is not working at all because if your plan has been suspended, it won't work.