Very slow 5G 130kbps turn wife off

[ScottEn_3313951]

Very slow 5G 130kbps turn wifi off phone on 4G 250mbps. Sim card is in tplink router at our caravan. Can't watch anything through tv waste of time

[MSF]

@ScottEn_3313951  Are you anywhere near a mast? If not, that may explain poor speeds.

Have you completed a Coverage check and a Network Status check for that postcode.

[ScottEn_3313951]

Excellent 4g in the area and no outages reported

[MSF]

@ScottEn_3313951 In that case, I would suggest that the caravan itself is shielding the signal. This is known as a Faraday Cage - the metal box shields the router from electromagnetic radiation (including the mobile signal).

An external antenna may help, or at least move the router near to a window in the caravan.