I have been trying to add new sims to a group plan for the last 10 days . I have had no help from customer services chat despite several conversations. Originally I added 3 sims to my account (owner) but every time I get through the payment verificat...
No the 4 sims I added were all new and a PAC code used to transfer from another provider. Bank details on a GROUP PLAN are the bank details added under the owner of the account and cannot be changed. (it clearly states this when choosing the payment ...
I have 4 sims - One owner and 3 on a group plan. Payment method is the same for all of them as it is a group and is on auto-renew.On the various webchats I had I was given different solutions to resolve the error one of which I was told to 'remove au...
I have explained what my problem As I said I have tried everything and followed all relevant instructions. It is still not working. I have made two complaints and no-one has contacted me either. Customer services webchat has been long and frustrating...
