Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 08:00. As part of this update, you’ll notice several changes to the User Interf...
You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
Daughter's moby was in for a new screen and battery now cant access mobile data, only wifi. Any thoughts to resolve?
Yesterday G73 5EN lost network?
As above, old number disconnected but I can still login to my online account. If I pick up a SIM in a high street store, can I somehow connect it to my existing login? Thanks!Mike
I’ve got a new sim and had email confirmation that number has moved to Smarty, how do I transfer my contacts over to new phone ?
Been with smarty 3 weeks now,when we joined we were given temporary numbers, everything worked fine, after having our old numbers imported, both me and my wife have had problems, when we text, on our old numbers after giving our pac codes our tempora...
How do I find the wifi password associated with this sim card please?
How daft is this. SMARTY sent me two sim cards. I put one in my phone and they activate the other one. What rubbish is this.
Any suggestions to minimise extra expense?
Yes, we DO have mobiles in North West UK We had a brilliant 5G signal last week. So much so I bought a 5G router. Now... the 5G connection has disappeared. Its been gone since Thursday (5 days). What is going on? Is that it? Is it coming back? Is any...
App restarts while trying to do 2 step verification have 2 use 2 devices as if you minimise app it resets not good ok if you set up to use fingerprint
I have transferred from bt to smarty. My old number has come across but I can't use my phone to call anyone. It says there is no network. Smarty are useless. No telephone to ring anyone and no help on the chat which takes forever. What a rubbish comp...
Hi all, New Member here currently on GG testing out smarty because GG in my area and the next major town is rubbish. hoping that Smarty is going to perform better then 98kbs so far I am really happy.. Thanks
I want to give my second sim, ending 928 To my daughter, how do I remove this sim card, from my account, what does she need to do to continue using this sim
I didnt realise how bad the mobile signal is on Smarty. My wifi has been cut off for over a week so ive had to rely on Smarty's data connection for all my internet needs.Its constantly dropping the mobile connection so anything you are doing/watching...
How do you delete a bank card that no longer use
Can anyone help in here smarty blocked the SIM because I ordered another SIM card but the number is saying is active in the app but the SIM card is blocked anyone in here can help me please??
I'm on a 30gb Sim promoted to 60gb. I have just cancelled my home service provider. I have in the last week upgraded to 200gb for £17. But on uSwitch there is a offer unlimited for £16. Would smarty offer this to me has a existing customer? Or would ...
Hi, travelling to Majorca, am I able to roam with my allowance? Thanks
