Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
SMARTY how do we get the originator trophy/badge? Did I join in time to be classed as a founding father?
I cannot access my unlimited date to use on my iPad (via Hotspot) as I have forgotten my password. Can anyone advise and help?
I discovered this by chance, and not in the app, it was via a browser search. Perhaps bringing this up from the bottom of the Help section would be helpful?
I was wondering if you had considered adding usage widgets for Smarty. I posted this on Twitter, I have created a script to talk to smarty (hidden api), gets the usage info and graphs it. While texts and calls are unlimited, I have set these to 1000 ...
Why is this company such a scam????? Refusing to issue me a valid pac code and telling me that the one they've given me has been used. I literally have 0 other service providers other than SMARTY and they are telling me to speak to my new service pro...
i have bought 200gb of data but only got 192.75Gb what has happened
Can we have signifiers enabled? I like to list my devices and areas I can help with.
I renewed my plan but still can't make calls after an hour
What do I need to do to get a working pac code? I requested a pac code from smarty and provided to o2 which o2 have told me doesn't exist. Smarty are telling me the pac code has been used already which is incorrect! They've told me I need to speak to...
Hi do I purchase a international add on or a uk add on when I go to Greece
I have a data only sim for use in a MiFi and, as a newbie user of SMARTY, I'm struggling to find how to buy a Data only Add-on. The renewal on my plan is turned off at the moment as I only want to use it when travelling. Do I have to turn it back o...
If I need receive phone calls abroad, which plan should I choose?
I received message and it says: there was a problem and your number didn't transfer over.How to make this things right?Kind advise.
I need a 2nd handset so I can add an electronic card so my mate can access my seat in a football stadium (nfc operated) - Do I need a sim in that phone for it to work the nfc? If so, what's the cheapest sim available?
Recently encountered a big problem, when the Plan changed it indicated that I didn't have any data or call capacity - this was severely concerning considering I was, in the middle of nowhere and NEEDED the phone for calls data and mapping, upon getti...
I’ve use this network for my son and changed his plan as he got a new phone for Christmas logged in today to find not that plan . However i got email confirmation.what’s happened?
Trying to get my WiFi up on the narrowboat for the first time. But no Ho. Not sure if I'm missing something?
Hi,How can I apply for home internet or wifi connection?
