03-28-2023 06:22 PM - last edited on 07-19-2023 03:55 PM by JodieB
App restarts while trying to do 2 step verification have 2 use 2 devices as if you minimise app it resets not good ok if you set up to use fingerprint
03-28-2023 06:28 PM
Curious to know whereabouts you setup 2FA, or fingerprint unlocking, in the SMARTY app @kevinno_1912314?
Are you using the iOS or Android version?
03-28-2023 06:35 PM
iOS they set up 2 step just happened fingerprint on is in security settings in app
03-28-2023 08:06 PM
Okay, thanks @kevinno_1912314 - found a "Privacy & security" option in the App security section of SMARTY app, which seems to be for "Screen lock" only, not for 2FA sign-in to the SMARTY app?
Do you know whereabouts I can find the 2FA option/setting in the SMARTY app?
Thank you.
03-29-2023 08:26 AM
If you allow Face ID, does phone still require 2-step verification? Mine does not require it.
Is it maybe worth ditching the app and then downloading afresh?