Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I've tried using my pac code from my old provider and it's not accepting it
I Have a 5G phone why is smarty signal only saying I'm connected to 4G
HiMy SIM works in some places on 5G and in some places it works on 4G, which is understandable. But my question is why is there no clear difference in internet speed between 5G and 4G?
Can I have the same number on two SIMS? I'm looking to run an older iphone in the van all the time but carry my newer android around for calls. I need the iphone though to take calls when driving as the bluetooth wont work.
Hello good evening. I have just installed my SMARTY Sim in my new iPhone. I am still using my old iPhone with my Vodafone Sim. I don’t understand why my SMARTY Sim isn’t live on the three network in my new phone? Albeit I have asked to port my numbe...
Lost my sim card, need a new one.
can i get my old number onto my new sim? cannot log into my old account because of phone verification and sim card id damaged. its a nightmare. any help will be much appreciated
My current smart card expires 19th Feb. Will you automatically take the monthly cost and how much is it?
Card expires 19th February do you take money automatically and how much is it?
Hi is smarty got serious account problems when you port in a number the port completes but dashboard shows account is closed sim half working no help from smarty just **bleep** excuses
I have a IPhone and a relative has an I phone. She had problems with her phone and had to get it reset and a new sim from her provider. I used to get calls from her which her phone had ben dialling when she had the fault. On my phone now I cannot ...
How do I remove a payment option?
I'm transferring my Smarty sim to new S23, and it's asking if sim is from US, Germany or Sweden ??
I quite like the three coverage map because you can zoom out quite far on 5G mode, and see how the roll out is progressing country-wide.On the old forum, I suggested adding the coverage checker to the SMARTY app, and I noticed this was added not long...
Hi i have just put a smarty sim in a Samsung Galaxy Note 20 Ultra that Supports 5G but in My coverage it is only showing 4G
I’m currently having to work from Spain as my dad is unwell. I’ve been using my mobile to make calls from WiFi not data but today it won’t allow me to call Ebglish mobile numbers?
I joined a week or so ago, and have had almost no data connection at all in that time - there has been an occasional foray into 3G connectivity, but it usually lasts a matter of minutes before disappearing again.I've tried the network status check, a...
Yesterday I rang a landline today it says I don’t have access to this service? What to do?
