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Unlock phone

BarrieL_1881752
SMARTY Rookie
SMARTY Rookie

My wife has a locked phone on EE. We have a new SIM card but need to unlock her phone, how can we do it?

2 REPLIES 2

WelshPaul
SMARTY Centurion
SMARTY Centurion

Only EE can network unlock your wifeโ€™s phone. Contact EEโ€ฆ

MSF
SMARTY Guru
SMARTY Guru

As @WelshPaul says, where a phone is locked to a particular network, then only that network can unlock it legitimately. (Perhaps best not to be tempted to go to independent phone shops that may offer to do it).