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Unlock phone

BarrieL_1881752
SMARTY Rookie
SMARTY Rookie

My wife has a locked phone on EE. We have a new SIM card but need to unlock her phone, how can we do it?

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

As @WelshPaul says, where a phone is locked to a particular network, then only that network can unlock it legitimately. (Perhaps best not to be tempted to go to independent phone shops that may offer to do it).

WelshPaul
SMARTY Centurion
SMARTY Centurion

Only EE can network unlock your wifeโ€™s phone. Contact EEโ€ฆ