my SIM card is blocked can anyone knows how to unblock it or should I order other SIM card

[Abdalla_1891470]

Can anyone help in here smarty blocked the SIM because I ordered another SIM card but the number is saying is active in the app but the SIM card is blocked anyone in here can help me please??

[MSF · Accepted solution]

I think that you will need to web chat with the Support Team here so that they can look at your account to see what has happened.

[feivelko_216603]

web chat does NOT work lazy English workers 

[WelshPaul]

Lazy English workers? SMARTY web chat support team isn't UK based @feivelko_216603! 😂