Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have topped up the worng number
Will my Smartly data only sim work with 5g on my iPad Mini 6 if I in a 5g area.my town only has 60% 5g coverage depending on network.I have taken out the 15gb data only plan for £9 a month.
Hi,I changed my apn settings as instructed (I’m in Portugal) but my phone now doesn’t work except on WiFi. I have enough data left on my plan so not sure why. It caused a bit of a nightmare in getting from the airport, so pretty frustrated at my rece...
Hi.Can someone give an explanation or idea to why roaming in italy is not turning on mobile data transfer. All APNs checked over several times, all setting "as they should". Had no issues when been to Estonia last year. Another fact that my wife is w...
ee is terrible, i have managed to get someone to leave for the first time
I have tapped up the wrong number
Can I make calls in Greece within my allowance ?
I closed my account and asked for refund due to Smarty SIM taking over a week to arrive which was too late. I still want to join Smarty, can I somehow reactivate using the SIM that arrived or do I need to place a new order?
Can smarty provide a physical SIM card to use in Morocco
I'm new to smarty. Set my daughter up 1st as her contract ended. Moved from Vodafone. It's been 4 weeks & she's complaining constantly of no phone service. Can't ring us from the train station. Can't load anything on her phone when she's in college...
Why when I txt someone is it coming up as a different number, yet when someone rings me its my old number that I wanted to keep.
Since using iPhone in Europe now unable to send iMessage just showing as text message Do you need to re adjust settings as you did to use roaming in Europe nothing to do with recipients not on WiFi as have checked this
Entering number for PAC Code
What is the number for customer service? As I choosed for my old number to be kept but my new card nas new number and I want to keep the old number
Inserted sim but emergency call only ??
can I use same size SIM in a different phone?that takes the same size SIM & also unlocked? thanks
I have an add on plan and correct settings in APN (mob.asm.net) but when I call i get a "sorry you have not been given access to this servivce" message. Any help out there?
I understand EU roaming is limited to 12GB per month. From what I have read can I change my data only plan from from 15GB a month to say 100GB a month then buy a 3 day roaming pass and that will give me access to 100GB?Secondly, is there a limit to h...
