BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I’m an existing Smarty customer with my phone and looking at getting a second sim for using in a mifi device. Data only sims seem more expensive than a normal one with the same amount of data - any ideas why please?
I have bought a new iphone and inserted the smaller SIM which came with the larger SIm I've been using. How do I make it usable?
Could you please stop sending me verification codes every time I log on to the Smarty app.
for the past 5 months I have been using this sim on a tipi mifi and has been working perfectly. Now for the past two weeks, I am experiencing no service. Spoke to customer service and changed setting etc but when I select three carrier it is saying i...
I joined SMARTY last month and ported my number from my previous network provider. All seemed to go well: this number appears on my SMARTY dashboard and calls/messages are coming in, plus this is the number that shows for me when I contact others. Ho...
I purchased a 30 day unlimited add on pass today but I still don’t have any data
HiI'm not receiving any SMS notifications for missed calls. Is there a way to activate these notifications?
My first day out with smarty on 3 network and I have no signal at all in ashford or Faversham or Challock and charing anyone else having this problem
Hey thereI received a call that went straight to voicemail as my phone had no power to it. They left no message. Will that call be logged somewhere? If so how do I retrieve it please?
I’ve just started with Smarty and ported my old number. Do Smarty automatically cancel my contract with Vodafone?
I have lost mobile network provider 3 from my iPad. How can I get it back? Is it best just to cancel this account and start again?
Hi, read some of the posts re using Smarty in Guernsey but still a bit confused! Going for 4 days and I understand that I need to :1. Change phone settings (do I need to change them back when I have returned to UK?)2. Purchase £5 add on. I mainly wi...
Moving to party a few months ago was initially impressed with the network. However its seadly gotten worse.I can go from full signal to no signal without moving my phone. It seams to use WiFi calling when I have WiFi access but people are unable to c...
If I top up at PayPoint… say £40, will it automatically be used every month for my £7 plan?also can I use a copy of my friends barcode to top up her phone, with having to use her phone ?
Can you please advise me how to ensure I have on line access when out of the UK ?
So I got a Smarty Sim for my son as his old contract had expired.He ported his number over to Smart.I then got him a new phone for Christmas and he’s happy to keep the new number as social media etc is not tied to his number.I have his old IPhone 12 ...
Can I use this service when I go on holiday to Lanzarote.
