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Porting only occured for outbound (no inbound calls)

Hi,Can anyone help on this. My number ported on Wednesday (12th Jan 2024). I can make outbound calls and sms texts with my ported number but I cannot receive calls or texts. Calling my number just results in  "The number you have called is not recogn...

Art site wrongly blocked

I'm on deviant art but I cannot log on to my account with my phone as smarty think it's adult which it's not it  site to express creativity with art any chance on unblocking it?

Newly bad reception

Hi.Since going back to work this year I have found that I'm now getting very bad reception. I had never had an issue in my workplace since joining Smarty last year and was really happy until now. I changed to a new phone in December and the 4G covera...

Madgeman by SMARTY Pioneer
  • 980 Views
  • 2 replies
  • 1 kudos

Poor Signal and getting worse

A couple of months ago my smarty signal got worse and now it's got to the stage that I am struggling to even send a text no matter make a call! So frustrating, signal checker says all ok! I put my entire family on Smarty and we are all the same. Big ...

Loz591 by SMARTY Pioneer
  • 926 Views
  • 3 replies
  • 1 kudos

Amazon Gift Card

My best bargain this year was an IPad for my daughter. She’s autistic and has always struggled with her learning. I applied for a “family fund” grant for her and had a brand new iPad delivered 4 days later completely FREE. They help support families ...

Porting Hell - Need Help Urgently

Hi,I signed up to Smarty and provided them with my PAC Code at point of order (from reading other threads this is probably where it all went wrong!).Received my Sim and activated it. Port was delayed by 3/4 days. I had no service from my previous pro...

Resolved! Android 13 update has removed WiFi calling on moto g32

An automatic update to Android 13 in December 2023 has removed WiFi calling. Prior to the update, my moto g32 happily supported WiFi calling. As I chose Smarty because of the WiFi calling I am unlikely to keep my Smarty SIM unless this is rectified. ...

Gnq by SMARTY Pioneer
  • 1317 Views
  • 1 replies
  • 0 kudos

Going away for 3 months

I am on 100 GB for £12 a month which auto renews on the 1st of each month.  I am going away on the 24th January and back on the 24th April.  I want to stay with Smarty and I must keep my number but I do not want to be paying out £12 each month I am a...

Switzerland

My phone does not receive local sms in Geneva airport. I have out of plan add on. But am unable to use internet in airport as I did not receive code by SMS.  Otherwise roaming working fine

Short code texts

2024, let’s all make it a New Year’s resolution, Smarty provides the fairly basic provision of access to short code texts or we all leave Smarty, and use our social media accounts to let everyone know why!

Dater cut off

Dose anyone fine that when they are on a phone call sometimes the dater is cut off until you end the call ?

Group discount

It's a bit naughty that promotional tariffs don't get the discount. When I added a family member partly to get two discounts, I saw a list of tariffs and picked the most appropriate - there was nothing saying it wasn't eligible for a group discount, ...

Mobile abroad lanzarote

Which is cheapest way for internet. Last time went abroad you just used your own data was with vodafone. Now i believe can only use 12 gig then have to pay daily which seam expensive for 2 weeks is this correct way.