You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customers We’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I purchased a data add on some months ago but have never been able to access data through roaming or make or receive any calls from eu or to eu while I’m in eu.what’s going on? I have changed the settings to the required setting but still no joy...
HiWhen I changed to Smarty I kept my old number which has been confirmed. When I call someone, my old number appears to recipient but when I text, the new smarty number appears. Calls and texts should have been transferred to my old number. Why is th...
Why do I get a 2 g byte warning as I have 5 g bytes
Is there any compensation schemes running for this error? I'm left unable to make calls on my own number, this is getting ridiculous now!I have checked my payment history and all seems to be normal, so frustrating!FYI some numbers do work but most ar...
If I turn off text message notification - what happens, how do I get voicemail notification ?
I've just paid my bill and calls not working
I need a new SIM card nano my phone is older than2015 I bought 2021
for the last month data has not worked on 3G, there are still signal bars with H next to them, the only way to get data on 3G is to connect to a VPN this strangely makes the data work, data works normally on 4G but 4G is extremely congested in my are...
Hi been using a smarty data sim in a nr5013e mobile broadband router (a three branded router) for 3 weeks now successfully. I used to have a three sim on the same router and my ring doorbell pro worked just fine.But since moving to smarty I cannot re...
Hi, can any one help.My signal strength shows as full, but in network selection it shows lowest out of all available networks. Why?Also when i run a speed test it thinks my provider is Vodaphone. Why?Why is service so slow and why is it saying im on ...
Hello, I’m considering bringing my husband to Smarty, but we live in an area where the signal strength on all networks is quite low. This means we need WiFi calling. I have an iPhone 15 so no problems there with compatibility, but my husband has a Re...
Hello, I have several Reolink cameras that take a nano sim, been using Asda mobile (vodaphone network )but all of a sudden they have disconnected . any one use Smarty for this type of camera? Thanks
Hi. 2people share same email & Smarty highlights this so cannot order new sim
I see there is a new offer available - 5 GB for £5 a month, instead of the usual £6. However when I go to my dashboard, the price reverts to £6 a month. So, the offer is not available to me as an existing customer. That doesn't seem fair, and disa...
Hi all I have unlimited package on smarty,but I can't access my data? Why is this when it is unlimited? Please help?
Hi,About half a year ago, I ordered a smarty SIM which I lost after activating the account.Now I want to order a new SIM, but my previous smarty number is still associated with my email address..I have tried contacting support but that did not resolv...
So I updated the payment method I have for my sim and my sons sim and the payment method was accepted for mine. My son's phone just says awaiting number which he has had for nearly two years with smarty. Tried reboot and removing sim nothing now for ...
I have been over charged again this month on my auto repayment .
