Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Thinking about creating a group, but wanted to know about payments. Does each member of the group have an individual payment method, i.e. their own bank card, or is it a single consolidated payment taken from the group owners payment method?Thanks
When i call someone on smarty network, i can here the ringing on my phone but the receipeints phone does not ring out
I am confused with my internet, I live in the HD8 area Huddersfield and I lose the internet daily between 07.45 to 9.15, 12.00 to 13.30 and 15.45 to 17.00. Why is this it does not happen in Wakefield but here it is annoying to say the least so I say ...
Hi All, new customer here. I got a Bonus SIM in with my new SIM so thought I would get my Daughter a contract. Disappointing too see that the new offers are only available to new customers, but I digress. So I am all set up, I click on the Group ...
Just bought an unlimited data only sim. Plugged it into the router, but only achieving 0.55 mbps download.Smarty say excellent 4g coverage.Got replacement sim and a new router but still the same.Can anyone give some advice on what we can do please
I'm certainly not that critical when it comes to smartys mobile service infrastructure when it comes to cost and being able to manage expectations for them. But I live in Scotland and have just moved to them from BT mobile due to cost. So I was expec...
Has anyone else experienced this issue? I've followed all the APN changes on the Smarty website, checked data roaming is on, mobile data is on, restarted numerous times, removed VPN etc. Using OnePlus 11. I'm in an urban area with 5 bars of 5g. I jus...
Hi my abroad using Smarty for the first time and roaming isn’t working. I have an iPhone and the next work is intermittent, showing 3G on and off. I have tried all the settings but still not working
I’ve been trying to get help for days with no joy! There seems to be no common sense being applied here.In a nutshell it turns out I have been running out of data on my mobile due, I think to it is not my owner account!? Don’t ask my why or how it ha...
HiI'm new to Smarty and have signed up for the social tariff. I had to cancel my home broadband recently, so need both home broadband and mobile phone services.I have a router that works for streaming Internet content and supports over 20 smart devic...
I've preset settings as recommended by SMARTY but when not connected to Hotels WiFi and try to use Chrome I get Internet not available! Obviously I'm missing a step, any suggestions?
My iPhone won't accept calls from witheld numbers despite my phone settings allowing this type of call.
Exciting opportunity, SMARTY Community! Shape the future with us by testing our latest referral program designs. Your feedback is crucial. Drop us a message to secure one of the seven available spots, and we'll be in touch with further info. Let'...
Hi all.Just wondering if anyone can help me here, my SMARTY sim worked fine in Poland a couple of months ago, but when I was in Spain I was not able to make calls to UK landlines or mobiles, all other features worked fine:Data Roaming - FineCalls to ...
I joined Smarty a couple of years ago and ported my old number over, shortly afterwards I added another data only SIM for my daughter and created a "Group". For some reason Smarty made my daughter's number the group owner and not mine, which didn't ...
I started using smarty abroad in Greece made one international call and it was suspended. I have 12gb data and unlimited calls minutes. They say I was using suspicious numbers and exesive use and breached the rules but they won't tell me which becaus...
Hi,I have recently switched to SMARTY and it seems to be working fine so far. One unusual problem that I did not expect is that I can't find any way to query the balance (or the data plan) for my SIM. The official guide says just look at the dashboar...
