I need some assistance, please. I ordered a SIM-only plan from Smarty, but their SIM didn't work on my phone (4G problem apparently, even though I got 4G no problem with Lebara but hey, I've accepted that now). Despite informing them, they cancelled ...
Has anyone had a similar problem? I've watched every YouTube video possible tried every trick and spent 24 hours on a chat with Smarty. The sim works on other phones in my household but not mine. Smarty advisor tells me it's my phone that is not comp...
Thanks @WelshPaul I tried both (numerous times) and tried the text method numerous times. I have told the advisor I would submit a complaint but honestly? They didn't care. I don't think they are planning on reimbursing me either.Anyway thanks so muc...
Thank you, @WelshPaul for your reply. Yes like you said my phone supports 4G and VoLTE so I don't get what's going on. Also it was unlocked when I bought it (not via a network provider). Anyway now I'm going through hell trying to get a pac from Sma...
My phone is configured to use LTE/3G/4G. Like I said I get 4G with my Lebara sim. Anyway I have gone to Lebara now, literally Smarty has messed me around so much, they were supposed to come back to me regarding the issue, no one has bothered. The guy...
