Calls / TXT

[DavidRo_2829710]

Hi - i awitched to Smarty a week ago (Sim only)  Cannot make calls or send txts.  Is there an easy fix?

[Celou]

Yes. Change provider. I had the same problem, tried everything, sim never worked. Good luck with getting your PAC code though. 

[MSF]

@DavidRo_2829710 When you log into your account, you should see the allocated number and details of your current smarty plan.

You also need to do a Coverage check for your postcode to ensure an expected signal and also a Network Status check to ensure no local mast problems.

If all that fails, you need to web chat with Smarty Support Team to investigate.