I ordered 2 sims but only one arrived and it has been more than 5 days

[AlanKen_2828712]

I requested a new sim but has the first sim been blocked

[MSF]

@AlanKen_2828712 If your account dashboard doesn't have the information, then start a web chat with Smarty Support Team so that they can look at your account and tell you.

We are forum members and so don't have access.